Articles by Staff 

ClearOne Launches Conference Room Speakerphone for Skype

High-definition audio device has plug and play integration with Skype.

First Look at Grandstream's New Skype-enabled Video Phone

Latest multimedia phone supports SIP-based as well as Skype video calls.

Nortel's Agile Communications Environment Lives On

Avaya has revived ACE, a software platform for creating automated communication enabled business processes.

Gartner Analyst: Twitter More Powerful than Unified Communications

Describes UC as "the bundle of things a vendor wants to sell you."

Sales of Service Provider VoIP Equipment Gaining

Pricing pressure caused revenue to drop, but shipments are up across the board.

Google Improves Call Recording Capability in Gmail's Call Phone

New 'record' button on UI makes recording much more convenient.

Aastra to Offer Lync-Compatible Phones - and Lync

New handsets are tailored to utilize Lync's multifaceted communications capabilities.

Beyond Web Conferencing and Messaging: Putting UC&C to Work

Relatively few organizations have plans to use the full capabilities of unified communications.

Lync: Making an Objective Evaluation

Now that the launch hoopla is over, potential customers will need to decide whether the product meets their real-world needs.

Lync: Better than OCS, but Not In a Class by Itself

Analysts opine that Lync has caught Microsoft up to major UC competitors, but not left them in the dust.

Things Are Hopping in Unified Communications

This was a week with more major UC announcements that any we can remember.

Unified Communications Sales Up in Q3

Powered by new offerings from major vendors, the market grew at its fastest pace since 2008.

Security Consultant: New Facebook Messaging App Raises Privacy Risks

Increased communications traffic could expose members to to new spam, scam and phishing attacks.

Mitel Has High Expectations for Freedom Architecture

Cloud-based UC services should save heavily on enterprise mobility and communications server costs.

Microsoft Lync: A first look.

The launch event barely over, industry experts are already assessing the unified communications package.

New Non-E-mail IP Messaging System from Facebook

Unified messaging system designed to be "more like a conversation."

3CX Teams with Phonzo to Offer Complete VoIP Solution

Norweigian SIP trunk provider fully tested for interoperabililty with the 3CS PBX.

Should I Upgrade to Microsoft Lync? Ten Reasons to Consider

Fewer physical servers and server roles heads the list.

Google Voice to Replace Your Business Phone System?

Those who look closely can see the outlines of a Google-powered phone system taking shape.

VoIP/UC/Internet Provider Windstream Expands Its Service Presence

Little Rock-based Windstream will make its services available in nearly 100 new markets.

Skype's Android VoIP App Updated

Some problems fixed . . . others, not so much.

Unified Communications: Failed technology?

Many providers have failed to show value for UC, but that's because they're selling a product, not a solution.

4PSA Becomes a Full Member of the SIP Forum

Collaboration, interoperabiltiy, and strengthening the SIP ecosystem are key goals.

Businesses Adopting VoIP, More Hesitant About UC

Despite many large corporations switching to IT telephony solutions, it seems they're taking the next step, to Unified Communications, more cautiously.

Thinking Phone Networks Rebrands UC Offering as ThinkingSuite

Campaign also highlights strategic value and high ROI of cloud communications-enabled business processes.

Polycom Develops H.264 Scalable Video Coding Technology

Move is designed to help market growth and innovations for video communications through new applications.

Projected Adoption Numbers for UC Are Huge

Infonetics study indicates that upwards of 95 percent of business plan to deploy unified communications technology.

Scansource Has Great Expectations from Unified Communications

Sees UC as the greatest opportunity for resellers aaover the coming year.

Skype to Provide Free Wi-Fi during UK Internet Week Festival

Free service will be available from a suitable Wi-Fi hotspot -- all this week.

Beyond Voice: Reaching Out to Your Customers via Social Media

Four best practices for integrating social media into the enterprise communications mix.

The Future of Consumer VoIP

The providers that succeed will offer a wide array of telecommunications services.

Survey: Men More Likely to Use Skype or Mobile VoIP than Women

Almost five times as many men would switch to Mobile VoIP for international calls.

Business VoIP Provider M5 Acquires Geckotech

Deal expands M5's footprint in the Midwest.

Design Your Own Phone Service with VoiceCloud VCX

Mix and match modules to get just the features and services you need.

With UC, Architecture Is Key

Cisco Systems has been developing its IP communications architecture for a decade.

VoIP Provider Cbeyond Acquires MaximumASP and Aretta Communications

Acquisitions provide platform for expanded growth.

VoIP Revenue Growing, Driven by Competition

According to ABI Research, the unified communications infrastructure market will hit $4.8 billion by 2015.

M5 Networks Acquires VoIP Provider GeckoTech

New York-based M5 extends its reach into the Midwest with acquisition of Chicago-based VoIP service.

IP Communications for the Future

Asterisk SCF paves the way for cloud-based communications apps on a massive scale.

VoIP over VPN: Savings and Security

Encryption alone is not the ultimate answer for tamper-free IP voice.

Voalt´┐Ż, Meru Bring Mobile UC to Hospitals

The two companies' technology enable texting, HD voice, and other IP communications over WLAN.

netTALK Unveils Bevy of Smartphone VoIP Apps

Versions for iPhone (and family), Android, BlackBerry, and Windows Mobile.

UC is Spawning a Whole New Style of Customer Communications

So-called 'engagement communications' is transforming how businesses engage with their customers.

Tussle Brewing in Australia over VoIP Privacy?

Government could require ISPs to "retain" traffic data for law enforcement purposes.

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