Articles by Carl Weinschenk 

Mobile Device Management Lacks Definition

The lightening evolution of enterprise mobility is changing the definition of mobile device management as quickly as the poll numbers shift in the Republican primary.  

Market Update: NEC Moves to the Mid-Market

Companies in the news this week include: Avaya, Sipera, Cypress, M5 Networks, Infonetics Research, Optimum, BroadSoft, Mitel, iLinc and Apple.  

Avaya Looks to Security with Sipera Acquisition

Unified communications puts everything on the same platform. That's great -- until, of course, the bad guys take aim at it.  

Social Networking, Unified Communications and the Future

Change is a part of life -- and an extraordinarily big part of the life of unified communications. The latest twist is the full enfranchisement of social networking. It's clearly happening, but not in a consistent manner. 

Market Update: Mitel Extends Unified Communications to the iPhone and iPad

Companies in the news this week include: Meriplex Communications, Fidelus, Microsoft, BluIP, CenturiSoft, Calix, Cisco, Teliris, Virtustream, CBCI Telecom, Cisco, 8x8 and Wind Currents Communications.  

The Difficulties of Assessing Unified Communications Spending

It's tricky to assess spending on unified communications, because it is an equal measure of physical technology and services. For that reason, it is important to have a very deep understanding of the metrics being used by vendors and analysts.

Lots of News in the World of Videoconferencing

In a week, the videoconferencing sector progressed on several fronts. If the third week of September is any measure, meetings over telecommunications infrastructure — long a promising but somewhat disappointing discipline — seem to be generating some genuine momentum.

Market Update: Plantronics Expands Its Line

Companies in the news this week include: NEC, AccuCode, Esna, Google, ShoreTel, Tech Data Canada, Westcoast, IDC, Sonexis, Calix, TrioTel Communications, Midstate Communications, Damaka, Microsoft, Network Equipment Technologies and IP Directions.

Market Update: National Institutes of Health Releases Unified Communications RFI

Organizations in the news this week include Polycom, Siemens Enterprise Communications, LightEdge, Cisco, Azaleos, Actis Technologies, NextUC, snom technology, Microsoft, Phybridge and StarView.

Podcast: The Importance of Interoperability

Companies deploying unified communications platforms must choose between standards-based and proprietary approaches. John Cooper, the Director of North American Sales for IceWarp, suggests that interoperable hardware and software, due to its efficiency and ability to reuse existing infrastructure, is the way to go. 

HTML5 and Unified Communications

HTML5 isn't thought of as a key element of unified communications. However, any protocol that helps applications cross the mobile operating system divide definitely pushes the platform in the right direction. 

Market Update: BroadSoft Acquiring iLinc

Companies in the news this week include: RADVISION, Fonality, Apple, Google, Dimension Data, Polycom, Altura, Avaya, DRS LLC, Emerge IT Solutions, Tango Networks, AMTELCO, Cisco, InterCall, ClearOne and MagicBox.

Good News on the Mobile Operating System Front

Google and Microsoft are planning OS moves that will foster easier creation and use of unified communications platforms. 

Cloud and Unified Communications: Overlapping, Complementary, but Not Synonymous

The two hot IT and telecommunications disciplines are deeply related -- but not the same. Planners should keep the differences in mind as they look ahead. 

Market Update: IBM Pushes Social Networking for Business

Organizations in the news this week include: NTT Com, DataVox, Avaya, Jabra, ConversePoint, Qualcomm, Glowpoint, Cisco, Vodigo, PROMYS, Apple, BlackBerry, Versly, Microsoft, Gartner, Comstor and ConversePoint.

Social Networking Is Transformative

It is possible to get so caught up in the logistics of unified communications and social networking that the big picture -- taken together, the two interrelated platforms represent a complete redefinition of how an organization communications internally, with partners and customers -- is missed.  

Gartner Releases the Unified Communications Magic Quadrant Report

Organizations face a decision: Should they pick and choose the best individual tools from a variety of vendors, or go with a single well-integrated platform that may come up short in a particular function? Gartner says that the single-vendor approach is the wave of the future.

Market Update: Fonality Makes Contact Center, Unified Communications Moves

Companies in the news this week include: X4, Broadvox, Glowpoint, Amcom, Cisco, Digital Planet, ColoGuard, Ipsmarx, Global Industry Analysts, WUN, PanTerra Networks, Microsoft, LinkedIn, Facebook, Twitter and iPass.

Tablets and Unified Communications

The decision by HP to pull the plug on the TouchPad, the number of vendors chasing the iPad and the potential of the cloud and virtualization to even the playing field conspire to make the tablet category fun to watch.

Safe Social Networking

Anyone who thinks that these cutting-edge tools aren't used at work is kidding themselves. The benefits are self-evident, as are the dangers. Organizations shouldn't just cross their fingers. Reducing the dangers of social networking in the workplace requires that businesses acknowledge the challenges and act accordingly.

Market Update: Major Moves by HP and Google

Companies in the news this week are: Fidelus Technologies, Cisco, Nexio, esnatech, LG-Ericsson, VoX, Talk & Vision, IVCi, Motorola Mobility, Avaya, Trident, Android, BT and AT&T.

The New World of Unified Communications

Between the patent collection said to be a driver of Google's interest in Motorola and a post defining a new role for unified communications — as a focal point to squeeze usable data out of the exploding world of social media — it has become clear that things have irrevocably changed. 

Motorola/Google: It's All About Unified Communications

Among the 20,000 or so awarded or pending patents Google will get from Motorola in the deal announced yesterday, there are many that focus on unified communications and collaboration.

Market Update: UCIF Names Two to Board

Organizations in the news this week include: RADVISION, Vidyo, Teo, SecureLogix, Liquid Networx, Broadcore, Edgewater Networks, Warwick Valley Telephone, Alteva, Spanlink Communications, DataVox, Cisco, Avaya, Toshiba, AppNeta, Damaka, Microsoft and Android.

Getting It Right, Beyond the Bits and Bytes

Planners charged with putting unified communications or collaboration in place and those charged with ongoing operations need to see beyond the technology. In some cases, it's understanding that these platforms don't change everything overnight. In others, the key is getting the right technology for employees — even if it seems like kid stuff. 

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