Articles by Carl Weinschenk 

Market Update: Polycom Partners with Juniper and BroadSoft

Newsmakers this week include BroadSoft, Polycom, Cisco, Avistar, Lifesize, Tandberg, Radvision, Wainhouse Research, Intellectual Ventures Management, Network Equipment Technologies, Sunova, Mitel, Juniper, Zeacom, Marriott and AT&T.

Real-World Unified Communications: Beware of College Hoops and Other Tips

Rollouts are full of surprises. Smart organizations do what they can to anticipate what will work in the real world and what won't. That process starts with paying attention to case studies and other words of wisdom from those who have gone through the process. The key is to not reinvent the wheel.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Best Smartphones for Business

The number of smartphones on the market is growing at a startling pace. Some of them, observers say, have functionality, security and useability features that make them especially appropriate for business. In this slideshow, analysts pick the best smartphones for real business needs.

The Road Ahead: Building Efficiencies, Demonstrating ROI

UC vendors will spend the next year harnessing the powerful tools they have created. The key is to build efficiencies – often via alliances, acquisitions and partnerships – that optimize benefits, improve efficiency and reduce confusion. The follow-on challenge, as always, is to show current and prospective customers how UC can help them.

Market Update: Siemens and Polycom to Partner

Newsmakers for the week of January 18 also include ShoreTel, Siemens Enterprise Communications, Polycom, Voxeo, ClackPoint, Verizon Business, Toshiba America Information Systems, 8x8, NEC Corporation of America, Mitel, ScanSource, Zultys and the Target Distributing Co.

Podcast: Microsoft, Cisco and AT&T in the Lead, Says Infonetics' Machowinski

Last year was difficult for just about every company in IT and telecom, but Infonetics Research's Matthias Machowinski says that firms in the UC platforms and software client sectors did better than most. Machowinski discusses that finding, how he sees the market, Avaya's roadmap announcement earlier this week and other topics with our Carl Weinschenk.

Avaya, NES – and the Future of UC

Avaya today held a teleconference and Webinar describing its roadmap and the integration of Nortel Enterprise Solutions' products. In the big picture, however, the company was talking as much about the future of UC as it was about throwing together two product lines.

NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge's ongoing slideshow series on vendors' leading unified communications products and services.

NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge's ongoing slideshow series on vendors' leading unified communications products and services.

NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge's ongoing slideshow series on vendors' leading unified communications products and services.

NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge's ongoing slideshow series on vendors' leading unified communications products and services.

NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge's ongoing slideshow series on vendors' leading unified communications products and services.

NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge's ongoing slideshow series on vendors' leading unified communications products and services.

IBM and Polycom Extend Working Relationship

In anticipation of Lotusphere next week in Orlando, IBM and Polycom yesterday announced enhanced functionality enabling “one-click” calling and conferencing connectivity.

Market Update: Wainhouse Studies Point to Growth

Newsmakers for the week of Jan. 11 also include Voice Mobility International, BT,  Aspect, Quilogy, OnRelay, Esnatech, CoreDial and VoxNet.

Concierge and Broadcore Working Together

The agreement illustrates the trends of voice taking its place as an equal among applications offered in UC portfolios and the overall movement of these platforms to the cloud.

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products.

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products.

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products.

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products.

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products.

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products.

Market Update: ShoreTel Lands Texas Purchasing Contract

The latest news from the world of unified communications. Today, the newsmakers include AltiGen, ShoreTel, Amcom, Tele-Communications, Datapulse, Avaya, IceWrap, Aspect and Mitel .

It's Good to Be Cisco

It's good to be Cisco: The company can take its shots at offering business and consumer products, knowing that any failure can be absorbed and those that hit it big create revenue through hardware and software sales. The company double dips, of course, because any successful initiative benefits Cisco's huge networking business by filling the Internet with more packets.

NES to Avaya, Tandberg (Soon) to Cisco as Industry Consolidation Accelerates

Two deals are important in their own right and as part of the accelerating evolution of the telecom and IT industries. At the end of the day, two things are certain: Avaya is gaining valuable access by its auction win of Nortel Enterprise Solutions' assets, and Cisco will be the big cheese in video conferencing with its acquisition of Tandberg.

It's a Wrap: EtherSpeak, ShoreTel, IBM Lotus Finish Testing

Businesses – especially SMBs – tend to prize one element as highly as great functionality at a low price: ease of use.

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