Articles by Carl Weinschenk 

Market Update: Avaya Government to Help Injured Vets Communicate

Companies in the news this week are Polycom, McAfee, Damaka, 3CX, TDS, Cisco, Maron Structure Technologies, Enabling Technologies Corp., ShoreTel, Alinean, IBBS, AudioCodes, InnoMedia and Clearcable.

Podcast: Catching Up with ShoreTel

ShoreTel is not the biggest of the VoIP/unified communications system vendors. It is a player, however. The company, which introduced a major platform revision last week, is working to increase its profile. Site Editor Carl Weinschenk with ShorTel Vice President of Marketing Kevin Gavin about a wide range of issues, including ShoreTel 11, the company's recent partners' conference, perhaps most significantly, the success it is having when it competes with other vendors for deals.  

Market Update: ShoreTel 11 Unveiled

Companies in the news this week include ShoreTel, Avaya, Edgewater Networks, Acme Packet, BlackBerry, BBH Solutions, VXi Corp., snom technology AG, Zultys, Parallels, Microsoft, PanTerra, ShoreGroup and CaseSentry.

Podcast: SIP, UC and Emergency Communications

The Session Initiation Protocol (SIP) is a great platform for emergency communications. Avaya's John Gaffney tells Unified Communications Edge that SIP and UC are perfectly positioned to add great value to the ability to interactively communicate when the need is the greatest.

Companies Can Offload Equipment -- and Costs -- Through UCaaS Platforms

Many enterprises are transitioning from asset-heavy platforms to environments in which minimal gear is located on the premises. The challenge is moving to these lighter cloud-based environments seamlessly, efficiently and cost-effectively. Unified communications-as-a-service platforms (UCaaS) offer hybrid options that service provider CSC says may be the answer.

July Has Been a Good Month for Smartphone Security Initiatives

This week, Google introduced device management options for Google Apps that facilitate enforced use of data encryption.

Market Update: Teo Unveils UC Platform

Companies in the news this week include Amcom, Avaya, AudioCodes, Plantronics, Cisco, IntelePeer, WorkSpace, SimpleSignal, Polycom, Microsoft, RADVISION, TrendChip, Genesys and Alcatel-Lucent.

Meanwhile, Over in Europe

It is easy to over-simplify and make no distinction between UC activities in Europe and the United States. That would be a mistake, despite the deep similarities between businesses in the two areas -- and the fact that many companies are active in both.

Podcast: IntelePeer, WorkSpace Leverage OCS for Cloud Services

IntelePeer and WorkSpace Communications used Microsoft's Worldwide Partner Conference 2010 to announce a unified communications and SIP trunking arrangement that the companies say will make it easier for service providers to offer Office Communications Server-based services.

Market Update: Verizon to Field Test Hosted UC

Other companies in the news this week include AudioCodes, Microsoft, Avaya, Talari, ShoreTel, Nortel, Zultys, Apple, Quarta Mobile, Verizon, Cisco, Frost & Sullivan, Juniper Research, Broadvox and the Pew Research Center.

Cisco's Cius Is a Unified Communications Tool

Many observers think the introduction of the Cius tablet means Cisco has Apple and its iPad in its cross hairs. It's far more likely that the company's goal is to solidify and extend its position in the rapidly expanding unified communications market.

Podcast: Avistar's Take on Bandwidth Management

Unified communications vendors and service providers offering UC need to think carefully about bandwidth management, which is providing applications the capacity and prioritization that they need. This week, Avistar was granted a patent on bandwidth management. Site Editor Carl Weinschenk spoke to Stephen Epstein, the company's CMO, about the patent and the broader issues it touches on. (Podcast time: 16:08)

Market Update: It's Cisco's Week

The Cisco Live event this week in Las Vegas dominated the news. though there were items of note from Plantronics, Netformx, NET, IceWarp, Clarus, PanTerra, Avistar, Presensoft and Salesforce.com as well.  

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