Also in the news this week: CallTower, Mitel, BT, Cisco, Vertical Communications, Acme Packet, Microsoft, tekVizion Labs, Sonus Networks, Iperia, Phybridge, ShoreTel, VoX Communications, Symbian and the International Multimedia Telecommunications Consortium.
Articles by Carl Weinschenk
In what analysts say was an expected move, Skype and Avaya announced today that they will integrate, in two phases, the service provider's SIP-based communications tools with the vendor's products.
What a few companies do is especially important. These companies are big -- but their influence is even greater. Cisco is one such company. Zeus Kerravala, writing at No Jitter, provides his impressions of the immediate future of Cisco, which just started a new fiscal year.
The UC segment is great at generating news. Perhaps the most important item during the past year was one of the least dramatic: The formation of the Unified Communications Interoperability Forum. Forrester Senior Analyst Henry Dewing tells Site Editor Carl Weinschenk that the jury is still out on the group's efforts, which are vital to the segment's future.
Newsmakers this week also include Vertical Communications, Polycom, Avaya Government Solutions, IP5280 Communications, CSI Technology Outfitters, Paltalk, Toshiba, Newroads Telecom, High Speed Video, Savvis, Cisco and DSCI.
The wheels keep turning: Polycom has significantly reconfigured its internal operation and made several important hires, including a high-ranking Cisco executive.
Vendors recognize that there is a healthy market for enterprise-grade tablet devices. Avaya's unveiling of the Flare Experience on Sept. 15 follows the introduction of the Cisco Cius by a couple of months. More will follow.
Newsmakers this week also include Wave2Wave, ooVoo, Sipera Systems, North American Communications Resource, Alteva, Microsoft, AltiGen, Sikich, Avaya, Cisco, Tencent, eZuce, SipFoundry, Glowpoint, Equinix, Pervasip, Infiniti Systems Group, AudioCodes, MailVision, Vonage and AudioCodes.
The rebranding of Microsoft's unified communications suite is important as a milestone for the company. The idea that the company aims to support enterprise communications and collaboration without a PBX is not new, but the move to Lync and the release candidate signals that the company's resolve is not flagging.
Hosted unified communications is perfect for many organizations, especially those in the mid-size range. Prospective users should understand that the landscape is a bit more complex than simply outsourcing or going it alone, however. There are different forms of hosting and the fast evolution of the underlying technology means that change is constant.
The question raised by Gartner's Nick Jones is whether unified communications, as positioned by the big vendors, is simply a big scheme aimed at keeping enterprise customers habituated to their platforms. It's a vital question. But it's also important to consider whether those vendors are incorporating new and functional tools as well.
This week's newsmakers are layerX, CommuniGate Systems, VXi Corporation, Unified Communications Interoperability Forum, HP, Juniper Networks, Logitech/LifeSize Communications, Microsoft, Polycom, Mitel, Cisco, SWC Technology Partners, The Corporate Executive Board, Aruba Networks, TelePresence Tech, AVI-SPL, Convergys and CTI Group.