Articles by Carl Weinschenk 

Market Update: Survey Says Unified Communications Growing Despite Elusive Benefits

Companies in the news this week include: Zultys, Microsoft, Salesforce.com, Telligent, Frost & Sullivan, Media5 Corp., Cisco, Dimension Data, NetScout, Psytechnics, CSC, CompTIA, Sipera Systems, Carousel Industries and Juma Technology. 

Podcast: High-Definition Conferencing and the Cloud

The intense nature of high-definition videoconferencing presents challenges to enterprises. Tom Toperczer, vice president of marketing for Nefsis Corp., says that the cloud is best positioned to handle the heightened demands.

Telepresence and Videoconferencing Advance

People -- both at work and at home -- are mixing video into their communications more often and in a greater variety of ways. That is part of the reason that telepresence and videoconferencing are growing. The category, analysts say, also is being helped by a desire to cut travel due to cost and security concerns. 

Market Update: Unified Communications, Collaboration Awareness Growing, Says Frost & Sullivan

Newsmakers this week include: Smoothstone, Android, Mitel, NewBay, Esnatech, Fuse Networks, GENBAND, MobileMax, Apptix, Quest Software, Polycom, Accordent Technologies, Frost & Sullivan, Comstor, Cisco and Motorola.

Listen Up: Audio a Key to Unified Communications Success

It may be a bit surprising, but one of the keys to a successful unified communications deployment is the quality of what people hear. The good news is that high-quality audio is increasingly available in unified communications platforms and equipment.

Market Update: Thinking Phone and Masergy Partner on Enterprise Unified Communications Apps

Organizations in the news this week include: Thinking Phone Networks, Masergy, 4PSA, ScanSource, Alteva, Microsoft, Sandler Institute, Fonality, ADTRAN, Avaya, Telcentris, AltiGen and Gulf South Technology Solutions.

Podcast: Benchmarking, Robust Networks and Unified Communications

A unified communications platform can cause a lot of problems if it isn't built on a solid infrastructure. It makes sense: Legacy systems just aren't asked to operate at the same high level or do as many things simultaneously. Great care must be taken, says Jay Botelho, director of product management for WildPackets, even if things appear to be working well before the deployment begins.   

Market Update: Broadsoft Introduces Cloud-based Video

Companies in the news this week include: IntelePeer, Microsoft, UCStrategies, ShoreGroup, Cisco, Aspect, Acme, Verizon, Empirix, Crossbeam, Actiance, USA Mobility, Amcom Software, Cisco, Aspect and NetEnrich.

Podcast: Verizon's Unified Communications & Collaboration-as-a-Service

Verizon Business used the Enterprise Connect conference to unveil its cloud-based unified communications and collaboration service. Verizon's Roberta Macintosh tells Unified Communications Edge's Carl Weinschenk that the service is highly customizable and aims at enterprises starting at about 1,000 users.

Market Update: Cisco Intros SMB Platforms

Organizations in the news this week include Verizon, Siemens, ADTRAN, Global Crossing, Acme Packet, ClearOne, Mitel, Broadvox, Grandstream, Microsoft, Netformx and Plantronics.

Carriers to the Cloud

Cloud computing is a big deal, as is unified communications. A significant recent trend is that big carriers are getting involved. Announcements from Verizon, XO Communications and Global Crossing show that the big boys, and their clients, are serious about unified communications in the cloud.

The Importance of Video to Unified Communications

A panel at the Enterprise Connect conference last week dealt with the depth of need for video in unified communications. The bottom line is that video is an asset for virtually any transfer of information. The real limiting factors are expense and participants' desire to always be visible. 

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