Articles by Carl Weinschenk 

Market Update: Avaya Broadens Mobile Unified Communications Tools

Newsmakers this week include: Avaya, Plantronics, MicroTech, Cisco, SimpleSignal, Transcend United Technologies, LiquidSpoke, Avaya, Nortel, ShoreTel, Riverbed, LifeSize, Glowpoint, WorkSpace, Intel, Cistera, Fonality, ePlus and Microsoft.

The Only Constant in Unified Communications Is Change

Many of the capabilities that are closely associated with unified communications are becoming available in the broader business and consumer telecommunications and computing worlds. Vendors need to pay attention to this trend.

The Case for Face Time with Clients

Embassy Suites Hotels has released a survey that focuses on the importance of business travel. Of course, a company whose business involves having people pay to spend the night is likely to come to that conclusion. But unified communications professionals shouldn't make the mistake of letting that "coincidence" keep them from considering the survey's results. 

Market Update: Avaya Helps SMBs Collaborate

Newsmakers this week include: Plantronics, IBM, Avaya, MegaPath, ITSS, Cenero LLC, Zultys, Goober Networks, Tango, ShoreTel, CTI Group, eZuce and Frost & Sullivan.

Don't Forget About Email

Email is a bedrock platform for unified communications, but it tends to blend into the background due to its familiarity. It continues to grow and increasingly is mobilized, however. Attention should be paid. 

ROI Measurements Finally Coming into Focus for Unified Communications

Ambitious promises — even those that seem likely to come true — make a new platform more likely to be adopted by an enterprise, but the real deal-maker (or breaker) is its return on investment. It's always been hard to define unified communications and, thus, difficult to get a read on its ROI. Now, however, this important measure finally is coming into focus.

Market Update: Mitel on Board with BlackBerry PlayBook

Newsmakers this week include: Microsoft, Skype, Mitel, Research In Motion, BlackBerry, Fonality, Patton, ShoreTel, Azaleos, 3CX, Telos Corporation, ABI Research, Fidelus and Cisco.

Looking Beyond the iPad

Much of the air in the tablet sector is being consumed by the iPad. But folks interested in mobile unified communications should look at other devices as well. RIM's PlayBook is here and the Cius from Cisco is coming. The bottom line: There is life beyond Cupertino.

Podcast: Marriage of Microsoft and Skype a Win-Win

The acquisition of Skype is a major move for Microsoft and the industry-at-large, says Wainhouse Research Senior Analyst and Partner Ira Weinstein. The bottom line is that the deal is very strategic for Microsoft, though Redmond clearly paid a premium (podcast time: 12:29).

Market Update: Arrow Electronics Acquires Cross Telecom

Newsmakers this week include 8x8, BT, Microsoft, Mitel, Wipro, Arrow Electronics, Cross Telecom, esnatech, Google, VMware, Zimbra, Ingate Systems, Avaya, Cleartronic, AudioCodes and RIM.

Two Approaches to a Shared Communications Goal

Social networking and unified communications are close cousins. As technology evolves, they are trending ever more toward each other. It is a nice opportunity for vendors to plant a flag in an enterprise with more quickly deployed social networking tools. 

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