Articles by Carl Weinschenk 

Gartner Releases the Unified Communications Magic Quadrant Report

Organizations face a decision: Should they pick and choose the best individual tools from a variety of vendors, or go with a single well-integrated platform that may come up short in a particular function? Gartner says that the single-vendor approach is the wave of the future.

Market Update: Fonality Makes Contact Center, Unified Communications Moves

Companies in the news this week include: X4, Broadvox, Glowpoint, Amcom, Cisco, Digital Planet, ColoGuard, Ipsmarx, Global Industry Analysts, WUN, PanTerra Networks, Microsoft, LinkedIn, Facebook, Twitter and iPass.

Tablets and Unified Communications

The decision by HP to pull the plug on the TouchPad, the number of vendors chasing the iPad and the potential of the cloud and virtualization to even the playing field conspire to make the tablet category fun to watch.

Safe Social Networking

Anyone who thinks that these cutting-edge tools aren't used at work is kidding themselves. The benefits are self-evident, as are the dangers. Organizations shouldn't just cross their fingers. Reducing the dangers of social networking in the workplace requires that businesses acknowledge the challenges and act accordingly.

Market Update: Major Moves by HP and Google

Companies in the news this week are: Fidelus Technologies, Cisco, Nexio, esnatech, LG-Ericsson, VoX, Talk & Vision, IVCi, Motorola Mobility, Avaya, Trident, Android, BT and AT&T.

The New World of Unified Communications

Between the patent collection said to be a driver of Google's interest in Motorola and a post defining a new role for unified communications — as a focal point to squeeze usable data out of the exploding world of social media — it has become clear that things have irrevocably changed. 

Motorola/Google: It's All About Unified Communications

Among the 20,000 or so awarded or pending patents Google will get from Motorola in the deal announced yesterday, there are many that focus on unified communications and collaboration.

Market Update: UCIF Names Two to Board

Organizations in the news this week include: RADVISION, Vidyo, Teo, SecureLogix, Liquid Networx, Broadcore, Edgewater Networks, Warwick Valley Telephone, Alteva, Spanlink Communications, DataVox, Cisco, Avaya, Toshiba, AppNeta, Damaka, Microsoft and Android.

Getting It Right, Beyond the Bits and Bytes

Planners charged with putting unified communications or collaboration in place and those charged with ongoing operations need to see beyond the technology. In some cases, it's understanding that these platforms don't change everything overnight. In others, the key is getting the right technology for employees — even if it seems like kid stuff. 

Market Update: Ricoh Works with Vidyo on Videoconferencing

Companies in the news this week include: D2 Technologies, Android, Apple, Mitel, Esna Technologies, Ovum, Aspect, eircom, Video Guidance, Polycom, Acme Packet, HP, Alteva, CloudTC and BroadSoft.

Broadband, the Key to Unified Communications, Is Doing Well

Broadband is a great tool for increasing revenues, according to numbers from Connected Texas. The group doesn't mention that it also lowers expenditures and creates great efficiencies by supporting unified communications platforms.

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