Articles by Carl Weinschenk 

Market Update: Mitel Extends Unified Communications to the iPhone and iPad

Companies in the news this week include: Meriplex Communications, Fidelus, Microsoft, BluIP, CenturiSoft, Calix, Cisco, Teliris, Virtustream, CBCI Telecom, Cisco, 8x8 and Wind Currents Communications.  

The Difficulties of Assessing Unified Communications Spending

It's tricky to assess spending on unified communications, because it is an equal measure of physical technology and services. For that reason, it is important to have a very deep understanding of the metrics being used by vendors and analysts.

Lots of News in the World of Videoconferencing

In a week, the videoconferencing sector progressed on several fronts. If the third week of September is any measure, meetings over telecommunications infrastructure — long a promising but somewhat disappointing discipline — seem to be generating some genuine momentum.

Market Update: Plantronics Expands Its Line

Companies in the news this week include: NEC, AccuCode, Esna, Google, ShoreTel, Tech Data Canada, Westcoast, IDC, Sonexis, Calix, TrioTel Communications, Midstate Communications, Damaka, Microsoft, Network Equipment Technologies and IP Directions.

Market Update: National Institutes of Health Releases Unified Communications RFI

Organizations in the news this week include Polycom, Siemens Enterprise Communications, LightEdge, Cisco, Azaleos, Actis Technologies, NextUC, snom technology, Microsoft, Phybridge and StarView.

Podcast: The Importance of Interoperability

Companies deploying unified communications platforms must choose between standards-based and proprietary approaches. John Cooper, the Director of North American Sales for IceWarp, suggests that interoperable hardware and software, due to its efficiency and ability to reuse existing infrastructure, is the way to go. 

HTML5 and Unified Communications

HTML5 isn't thought of as a key element of unified communications. However, any protocol that helps applications cross the mobile operating system divide definitely pushes the platform in the right direction. 

Market Update: BroadSoft Acquiring iLinc

Companies in the news this week include: RADVISION, Fonality, Apple, Google, Dimension Data, Polycom, Altura, Avaya, DRS LLC, Emerge IT Solutions, Tango Networks, AMTELCO, Cisco, InterCall, ClearOne and MagicBox.

Good News on the Mobile Operating System Front

Google and Microsoft are planning OS moves that will foster easier creation and use of unified communications platforms. 

Cloud and Unified Communications: Overlapping, Complementary, but Not Synonymous

The two hot IT and telecommunications disciplines are deeply related -- but not the same. Planners should keep the differences in mind as they look ahead. 

Market Update: IBM Pushes Social Networking for Business

Organizations in the news this week include: NTT Com, DataVox, Avaya, Jabra, ConversePoint, Qualcomm, Glowpoint, Cisco, Vodigo, PROMYS, Apple, BlackBerry, Versly, Microsoft, Gartner, Comstor and ConversePoint.

Social Networking Is Transformative

It is possible to get so caught up in the logistics of unified communications and social networking that the big picture -- taken together, the two interrelated platforms represent a complete redefinition of how an organization communications internally, with partners and customers -- is missed.  

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