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Articles by Mark A. Miller 

Ready for VoIP: Quality of Service: E-Model and Objective Testing

Part 4: Even while recognizing the subjectivity of phone-quality evaluation, the ITU-T still uses concrete measurements where possible.

Ready for VoIP: Quality of Service: Subjective Evaluation and MOS

Part 3: The quality of real-time communications is ultimately a subjective calculation; nonetheless, we try to measure it.

Healthy VoIP Nets�Part V�Quality of Experience

As transmitting video and TV become part the IP network's job, the basis for assessing quality becomes the user's experience.

Ready for VoIP: Focus on Users, Not Systems

Part 2: Traditional network management has involved a focus on the good working order of systems. Providing solid VoIP services requires more focus on end user experience.

Healthy VoIP Nets�Part IV�Quality of Service: E-Model and Objective Testing

Even while recognizing the subjectivity of phone-quality evaluation, the ITU-T still uses concrete measurements where possible.

Ready for VoIP: Network Managers Are Key

Part 1: When it comes to deploying VoIP, network managers play a crucial role.

Healthy VoIP Nets�Part III�Quality of Service: Subjective Evaluation and MOS

The quality of real-time communications is ultimately a subjective calculation; nonetheless, we try to measure it.

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