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Articles by Mark A. Miller 

Who Are the Players in the Hosting Market?

Part 3 of Phone for Rent: Understanding Hosted PBX Services – We break down the market, and provide a checklist of important questions to ask before signing up.

Pros and Cons of Hosted Voice Services

Part 2 of Phone for Rent: Understanding Hosted VoIP Services – Hosted PBX offers advantages—such as lower capex—and possible disadvantages—like increased exposure to outages—but the pros outweigh the cons for many.

Concepts of Hosted Voice Services

Part 1 of Phone for Rent: Understanding Hosted VoIP Services – Today's hosted voice services evolved out of the marriage between the corporate PBX and the global, interconnected IP network we call the Internet.

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