Articles by Mark A. Miller 

Working Smarter, Part Three: A quick review of the OSI model will prepare you to consider the best tools out there to manage your network.

Part 11 of Phone for Rent: Understanding Hosted PBX Services — A VoIP provider for nearly a decade, Telekenex offers a broad menu of managed networking and call center services as well.

Part 10 of Phone for Rent: Understanding Hosted PBX Services — Vocalocity believes customers should use their VoIP service because they like it, not because they are under contract.

Part 9 of Phone for Rent: Understanding Hosted PBX Services — Starting life as an ISP, Speakeasy now boasts a private nationwide backbone, offering service in all major markets.

Working Smarter, Part Two: Understanding where existing network management architectures originated helps you get a handle on the diversity of choices you'll face when you choose your tools.

Part 8 of Phone for Rent: Understanding Hosted PBX Services — In the hosted phone business for more than 20 years, 8x8 Inc. brings deep experience and a highly flexible solution.