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Articles by Mark A. Miller 

Peel the OSI Layer Model Onion

Working Smarter, Part Three: A quick review of the OSI model will prepare you to consider the best tools out there to manage your network.

Telekenex: Meeting the voice and data networking needs of SMBs since 1996.

Part 11 of Phone for Rent: Understanding Hosted PBX Services — A VoIP provider for nearly a decade, Telekenex offers a broad menu of managed networking and call center services as well.

Vocalocity: Specialists in voice services for high-call-volume micro-enterprises.

Part 10 of Phone for Rent: Understanding Hosted PBX Services — Vocalocity believes customers should use their VoIP service because they like it, not because they are under contract.

Speakeasy: Flexible voice, data, and app hosting for small businesses

Part 9 of Phone for Rent: Understanding Hosted PBX Services — Starting life as an ISP, Speakeasy now boasts a private nationwide backbone, offering service in all major markets.

Understanding the Classic Network Management Architectures

Working Smarter, Part Two: Understanding where existing network management architectures originated helps you get a handle on the diversity of choices you'll face when you choose your tools.

Packet 8: A Calling Plan for Every Business

Part 8 of Phone for Rent: Understanding Hosted PBX Services — In the hosted phone business for more than 20 years, 8x8 Inc. brings deep experience and a highly flexible solution.

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