xMatters Ensures Network Availability
Engines allow IT and network management perform complex resolution tasks while mobile.
xMatters, inc. has announced the availability of their xMatters (alarmpoint) engine for HP Network Node Manager i (NNMi) on an Apple iPad. These engines allow IT and network management professionals to receive relevant information so they can ensure network availability and application health. These professionals can address incidents, manage progress, open tickets in other applications and automatically escalate issues by utilizing the latest mobile technology by Apple and other tablets reports Market Wire. xMatters expects an increase in productivity, reduction in time to restore services and real time diagnostics.
"'xMatters mobile access from the Apple iPad allows our clients to take more actions when incidents occur,' said Troy McAlpin, CEO at xMatters. 'The seamless integrations into the HP product suite helps network, operations and service support personnel repair issues, work on open cases as well as open and close events, in real time, right from their Apple iPad. This helps organizations deliver the best and most reliable service back to the business.'"