Manage the Migration to Exchange Online - Page 3

By Jabez Gan | Posted Apr 27, 2011
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If your email server supports migration through POP/IMAP (Microsoft Exchange Server):

  1. Log a Support Request to Microsoft Online Support to enable POP/IMAP.
  2. Use Microsoft Transporter Tools to download the emails from Microsoft Exchange Online to your on-premises Microsoft Exchange Server. You can download Microsoft Transporter Tools from here.

If your email server supports migration through POP/IMAP (non-Microsoft Exchange Server):

  1. Log a Support Request to Microsoft Online Support to enable POP/IMAP.
  2. Download the emails from Microsoft Exchange Online to your new email server, using your new email server's migration tools.

If your email server doesn't support migration through POP/IMAP:

  1. Archive the emails using Microsoft Office Outlook, just archive the data to a PST file. Note that you will need to do this on each individual email client.
  2. Re-configure email clients to connect to the new email server. Email clients will be connecting to an empty mailbox.
  3. Always plan to migrate back to a supported mail server.

Conclusion

Emails are a mission-critical application, so careful planning is needed. When it comes to migrations for Microsoft Exchange Online, remember: Directory Sync, Microsoft Online Migration Tool, and MX Record modifications.

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