Avaya announces plug-in apps for SMB communications.
"Avaya has announced several new partner-developed applications for IP Office, its unified communications (UC) platform for the small and midsize business (SMB) market," writes InformationWeek's Kevin Casey.
"The latest appsbuilt and delivered by outside partners via Avaya's DevConnect programcover a diverse set of functions and vertical areas such as UC and collaboration; session initiation protocol, or SIP trunking; customer service; interactive voice response (IVR) and automated calling; and hospitality management," Cassey writes.
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Avaya Plugs SMB Apps Into UC Platform