Speedflow's Guardian System Automates VoIP Call Routing
"Concerns over VoIP systems and the improvement of their functionality and capabilities has led to higher quality and lower costs," writes TMCnet's Stefania Viscusi.
"According to officials with VoIP software provider Speedflow, the interest in dynamic routing subsystems has also now shifted from a classical approach to one focused on human-factor free decision support. This, officials claim, helps reduce operational costs by making make 24/7 automated tracking possible along with full automation on decisions and actions," Viscusi writes.
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Speedflow Touts Advanced Functionality of Guardian System