Market Update: Survey Says Unified Communications Growing Despite Elusive Benefits

By Carl Weinschenk | Mar 31, 2011 | Print this Page
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Zultys Unveils MX Release 6.0 Unified Communications Software: Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, announced MX Release 6.0, the next generation of core software for its flagship unified communications products. MX Release 6.0 offers enhanced, high-quality desktop video, new mobility features, richer integration with Microsoft Outlook and Microsoft Exchange server, as well as integration with Salesforce.com. The result is an all-in-one, industry-first IP phone system that delivers unmatched innovation, reliability and scalability.

Telligent Announces Release of New Connectivity Tool for Communities:
Telligent, a leader in social community software, announced the beta release of its latest community integration – Telligent Connect for Microsoft LyncBETA. This new integration connects a leading community software platform with Microsoft Lync Server 2010.

Frost & Sullivan: OPEX Reductions and Rise in Unified Communications Continue to Drive Web Conferencing Adoption in Europe:  New analysis from Frost & Sullivan, European Web Conferencing Services Market, finds that the total European Web conferencing services and software market reached revenues of $248 million in 2009, growing at a rate of 18.3 percent from the previous year. Frost & Sullivan estimates that the market is likely to grow over the next six years to reach $1.01 billion in 2015, at a compound annual growth rate (CAGR) of 26.4 percent.

Media5 Corporation Announces Interoperability with Cisco Unified Communications 320 Series: Media5 Corporation, a leading developer of advanced communications over IP products and solutions, announced that the Mediatrix 4400 Series VoIP Gateways have been certified as interoperable with the Cisco Unified Communications 320 (UC320) Series for Small Business. This interoperability means that small businesses that use the UC320 to manage their networking and communications needs will utilize the Mediatrix 4400 Series VoIP Gateways where PSTN connectivity via BRI ISDN lines is required.

Dimension Data Survey Reveals Top IT Challenges for Organizations Moving to Unified Communications and Collaboration: Dimension Data, a multi-billion-dollar global IT solutions and services provider announced the results of a broadscale survey of more than 800 IT leaders across the United States on unified communications deployments. The survey revealed that while investment in unified communications and collaboration solutions is growing rapidly, organizations are not realizing the business productivity and cost-saving benefits due to lack of a carefully planned roadmap and comprehensive user adoption plan. For example, while 70 percent of companies surveyed have video capabilities, only 41 percent typically use the technology.

NetScout to Acquire UC Performance Management Vendor Psytechnics:
NetScout Systems earlier this week announced its intent to acquire Psytechnics, a provider of performance management technologies used for quality assurance of unified communications. NetScout plans to integrate Psytechnics' products into its unified service delivery management strategy for various IP communications, including voice and video.

CSC Unveils Telepresence-as-a-Service Offering: CSC, a provider of technology-enabled offerings and services, has unveiled its Telepresence-as-a-Service (TaaS) offering, an end-to-end managed videoconferencing offering based on the Cisco TelePresence product suite. The new telepresence offering consists of monitoring and management tools to ensure that telepresence end points, network and infrastructure networks are always ready for high-definition videoconferencing.

CompTIA Initiates New Community to Promote Unified Communications:
CompTIA, an IT industry trade association, recently said that it has formed a community to promote the growth of unified communications, a move the organization said was in tune with helping technology companies capitalize on new market opportunities in that sector that could reach some $50 billion globally within a few years.

Sipera Systems' Solutions Streamline, Simplify VoIP Security for Payment Card Privacy Compliance: Sipera Systems, the leader in real-time unified communications enablement and security, announced its innovative VoIP security solutions enable rapid and simple compliance with new guidance issued by the industry council for payment card privacy.

Carousel Industries Announces Closing of Juma Technology Acquisition: Carousel Industries, a leader in data networking and unified communications, announced that it has completed its acquisition of Farmingdale, N.Y.-based Juma Technology Corp., an Avaya Business Partner. Juma Technology established itself as a data networking solutions provider back in 2002, and began designing and selling converged solutions as soon as they began to appear on the market.