RESEARCH CENTER

The Enterprise Networking Planet Editorial Research Center is a comprehensive library of editorially independent insight and analysis on today's most important IT topics, written and produced by technology journalists from leading IT sites.
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  • Digital transformation promises to radically improve the performance of businesses today. However, given the confluence of economic, social, and technological factors that give rise to digital transformation, companies are struggling with effective implementation and execution. Download this IT Focus eBook to learn: What are the business drivers for digital transformation What are the challenges faced when trying to undertake a digital transformation About the benefits that can be realized with a …
  • These days, every company claims it places a premium on customer service. Unfortunately, the facts speak otherwise. For some organizations, contact center issues stem from infrastructure. Many organizations are operating on systems that are more than five years old, Fortunately, most organizations intend to upgrade their agent desktop apps, and they expect to benefit from better business process agility and increased sales as a result. Download this IT Focus eBook to discover: The high cost of poor customer …
  • Modern application development requires an environment that brings data base administrators (DBAs), developers, and operations together. Work between the groups must be done in parallel in order to avoid major development delays. Download this IT Focus eBook to learn: About why optimizing the database for DevOps is a must for organizations How DBAs must act as middleman between the developers and operations How database automation can deliver applications faster and enforce compliance
  • While most organizations have some sort of business process management (BPM) system in place, global managers and executives say more tech investment is needed to get the most out of these efforts. In particular, companies must acquire additional BPM technologies to manage growth requirements and organizational change. Download this IT Focus eBook to learn: The business and operational benefits derived from an expansive BPM effort How to implement BPM in a way that delivers maximum results About common …
  • APIs are changing more than just software architectures. From planning through implementation and beyond, an API-driven business model brings a host of new challenges and opportunities to organizations. Download this eBook to learn how to get the most benefit from these agents of change.
  • Companies are adopting increasingly sophisticated analytics methods. The transition that is occurring is from basic reporting and dynamic dashboards that present BI information, telling companies what has happened or is happening based on historical data, to the use of predictive and prescriptive analytics, as well as cognitive services, that do much more. Download this IT Focus eBook to learn: The added business benefits of using predictive analytics How cognitive analytics can improve customer …
  • Many companies want to expand their content management capabilities, but IT teams are encountering obstacles that keep these efforts from getting off the ground. When it comes to managing content, successful organizations are looking for much more than a digital filing cabinet. They're looking for solutions that get the right content into the right hands at the right time. Download this IT Focus eBook to learn: How ineffective content practices hurt business How to cure information overload How IT can drive …