Top White Papers and Webcasts

  • Keeping Pace and Reaping Benefits in a New Age of Analytics   AI deployment has been a hot topic in almost all business sectors in recent years. This Global Association of Risk Professionals (GARP) and SAS survey drew more than 2,000 responses from across the financial services industry to answer questions about the current and future state of AI in risk.   Survey results show that 81 percent of respondents have already seen benefits from AI, including improved accuracy and time and cost …

  • Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, leading to poor customer experience (CX). In this live event, join Appian thought leaders Michael Heffner and Todd Marthaler for an in-person discussion, to learn why some financial institutions struggle to create …