Top White Papers and Webcasts

  • Want to remain competitive and be in a position for growth? As a value-added reseller (VAR) in the technology space, now is the time to look outside the traditional VAR business model and expand your offerings to include managed services. Managed service providers (MSP) deliver full-fledged, on-going, proactive monitoring and management of customers’ IT environments, resulting in a monthly recurring revenue stream. Read this eBook to discover the six need-to-know reasons why you should consider putting …

  • IT Operations Management (ITOM) and IT Service Management (ITSM) have been implemented by many companies to improve infrastructure visibility, gain tighter control over the IT environment and minimize downtime.   However, most ITOM systems do not support the integration of IBM mainframe and IBM i data with other enterprise systems. This blind spot forces many organizations to operate on incomplete insights that lead to longer response times, dissatisfied customers and downtime.   With …