Top White Papers and Webcasts

  • Within your organization, there are probably multiple, sometimes disparate definitions of what unified communications and collaboration (UC&C) means. But for our purposes, UC&C is a common platform for communications, both internally and externally, within an enterprise organization. The components included in any UC&C solution –– voice, IM, video, etc. –– vary from organization to organization. UC&C brings all those communication lines together into a seamless integration for the end …

  • Hosted IP telephony and unified communications as a service (UCaaS) provide businesses with considerable benefits, including more flexible, cost–effective, and rapid access to advanced communications capabilities and greater technology expertise. Businesses considering the move to hosted communications must first assess their existing infrastructure, IT staff skill sets, security and reliability thresholds, and end–user needs in order to align their technology roadmap with broader business …