Analyst: The Age of Unified Communications Is Upon Us
The ubiquity of IP-based technology fosters the integration of communications modes.
" 'The industry is currently at the 'tipping point' for unified communications (UC), and most companies are considering signing up to UC services, according to Steve Cramoysan, research director at analyst firm Gartner,' " reports Management Consultancy's Stuart Sumner.
"Cramoysan believes that technology is evolving quickly, and is now at a point where it can offer tangible benefits to organisations," Sumner writes.
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Unified comms is at a tipping point, says Gartner analyst