Avaya IP Office a Boon to Small Healthcare Companies
New unified communications features help enhance customer service, increase operational efficiencies.
Small and mid-sized healthcare organizations are looking for new paths to improve patient care, deliver best-in-class service, and operate more efficiently. To achieve this, many are turning to IP telephony-based unified communications (UC) solutions that serve the urgent communications needs of both healthcare professionals and patients in a cost-effective way.
Avaya IP Office, a communications solution for small and medium enterprises (SMEs), is what many SMEs in healthcare are choosing to improve patient and client service with efficiency. It helps them use unified communications to increase mobility, speed responses and automate tasks to reduce human latency. Avaya recently launched a new version of IP Office that features enhanced unified communications capabilities and makes UC up to 40 percent more affordable for many small businesses.(1)
Companies such as IntrinsiQ, Bay Shore Medical and SPEAR Physical Therapy are just a few of the healthcare organizations using Avaya IP office to help enhance service to patients and clients, while improving operations through communications. Below, they share their experiences.
(1) Based on Avaya estimates for companies with fewer than 20 employees
Click the following link to read the full press release: Avaya Helps Small Healthcare Companies Enhance Customer Service, Gain New Efficiencies