Avaya and BT Extend their Contact Center Partnership into UC

The firms sign a three-year extension to their longstanding partnership and look to work together on higher-end technology.

By  VoipPlanet.com Staff | Aug 25, 2010
Print ArticleEmail Article
  • Share on Facebook
  • Share on Twitter
  • Share on LinkedIn

"Comms vendor Avaya and telco BT are looking to deepen their partnership and explore new areas including voice and unified communications (UC). BT and Avaya have worked together for 10 years. The carrier's global services arm was one of the first channel players to declare its commitment to Avaya's channel programme, unveiled in November 2009," writes Sam Trendall on CRN - UK.

"Today it was announced that the two companies' global working relationship has been extended for another three years. The partnership has long been based on Avaya's contact centre kit and BT's technology consultancy skills. But the firms are now looking to team up on higher-end technology, such as UC," Trendall writes.

Click the link below to read the full report:
Avaya and BT to Collaborate on Unified Communications

- -

Comment and Contribute
(Maximum characters: 1200). You have
characters left.
Get the Latest Scoop with Enterprise Networking Planet Newsletter
Helpful Links

  • Yankee Group Mobile WAN Optimization Report

    Mobile work continues to evolve. Your organization must keep up with the demands of its mobile workforce. This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals. Read >

  • Network Security Resources

    More threats than ever before pose a danger to today's enterprise network. Get the latest tips and intel on the newest risks in our guide to network security resources. Read >

  • Extreme Savings: Cutting Costs with WAN Optimization

    Did you know it's possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this whitepaper from Riverbed on cost-savings through WAN optimization, you'll discover how businesses of all different sizes have realized a return on investment in just a few months through significant hard cost savings in areas such as bandwidth reduction and IT consolidation. It's called Extreme Savings and its only from Riverbed. Read >