Interactive Intelligence Enhances Communications-as-a-Service Offering

Company adds Web portal, workforce management, and agentless dialing applications to more effectively address rapidly growing hosted business.

 By Staff | Posted May 21, 2010
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"Communications is following the more general trend of cloud computing," said Interactive Intelligence CEO, Dr. Donald. E. Brown. "As proof of this, over the last four quarters alone our CaaS revenue grew 55 percent compared to the same period a year ago. Driving this growth has been our customers' needs for lower up-front capital expenditures, faster deployment, and a more flexible 'pay-as-you-go' purchasing model."

Click the link below to read the full press release:
Interactive Intelligence Enhances Communications-as-a-Service Offering

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