Communications solutions that run on off-the-shelf hardware have definitely arrived.
"With the release of products such as Microsoft Corp.s Office Communications Server (OCS) and Avaya Inc.s Aura, your next private branch exchange (PBX) could very well consist of software loaded on to a server you buy from the manufacturer of your choice, rather than a specialized piece of hardware purchased from a telecommunications vendor," writes IT World Canada's Greg Meckbach.
Most PBXs sold last year were based on Internet Protocol (IP) rather than traditional time division multiplexing (TDM), but the same concerns users have had since the 90s continue to dog IP PBX vendors.
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Your next PBX could be software only