Around the World with Verizon Business UC

Verizon Business is making its move and doing so across international lines. The company, which earned the top spot in ABI Research's assessment of hosted VoIP and UC vendors, last month began offering service to its eleventh European country.

By Carl Weinschenk | Posted Jan 6, 2011
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Verizon Business is leveraging its big footprint and high profile, both domestically and internationally.

In the states, the company just landed atop ABI Research's “Hosted VoIP and Unified Communications Provider Matrix.”

The company was the best known of the three top finishers. Place and show went, respectively, to New Global Telecom – which is being acquired by Comcast – and Smoothstone IP Communications Corp.

Senior Analyst Subha Rama was quoted in the press release as saying that the company's global nature was one of the rationales behind its rise to the top of ABI's ratings. She also said that a key to the firm's standing is its fully-hosted IP multiprotocol label switching (MPLS) network. An MPLS network can efficiently deal with a wide variety of protocols.

Verizon Business' global ambitions were evident elsewhere during the past few weeks. In early December, the company made Switzerland the eleventh European country that can access its business-class VoIP services, according to CBR Online. The company said that a new service level agreement (SLA) will be introduced in Europe during the first half of the year. Verizon Business is inviting Europe into the cloud:

Leveraging the cloud services model, Verizon can make UC&C software and services available from an externally hosted platform, on a pay-per-user basis, so customers can avoid much of the expenses and complexity of buying and managing their own equipment.

Moving farther east, SMB World Asia posted a piece describing how Verizon Business and Microsoft are working together to provide SMBs with the same level of communications as enterprises. The piece lays out the potential in clear terms:

Small and medium-sized businesses can execute an effective UC&C strategy by combining Verizon voice, Internet, security, mobility and backup services with a host of popular Microsoft capabilities that can be packaged together and delivered via the cloud. Verizon also offers professional services to help assess, design and implement a complete UC&C solution.

The story doesn't provide specifics on the situation in Asia. That the piece appears on a site that focuses on that region speaks volumes, however.

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