Avaya Prepares for Nortel Acquisition with Awards, Product Expansion
The press release from ABI Research announcing the top three finishers in its latest Vendor Matrix -- Avaya, IBM and Siemens Enterprise Networks, in that order -- is interesting for both the results themselves and insight into how the firm assesses unified communications.
ABI says that its matrix studies consider innovation and implementation. In the case of UC, the release says, innovation refers to the robustness of the vendor's channel; its technology partners; product costs and the accompanying services offered. Implementation covers security features and a number of questions about the architectures that are being offered. In the case of the UC matrix, candidates' video and telepresence, messaging and IP telephony offerings also were considered.
It's been a good time for Avaya. In addition to the ABI success, the company also scored a UC win in China, where Avaya (China) Communications Co. Ltd. was given Frost & Sullivan's Best Practice Award for its 2008-2009 UC efforts. Unfortunately, the release is short on details on precisely what differentiates Avaya from its competitors.
Winning awards is not the only news being made by Avaya in the UC sector. Last week, the company said that the session manager of the Aura product is being upgraded to integrate existing systems from other vendors. The Aura system, which the story says is aimed at midsize companies, is designed to flexibly install and manage communications applications across the enterprise.