Market Update: Avaya Helps SMBs Collaborate

Newsmakers this week include: Plantronics, IBM, Avaya, MegaPath, ITSS, Cenero LLC, Zultys, Goober Networks, Tango, ShoreTel, CTI Group, eZuce and Frost & Sullivan.

By Carl Weinschenk | Posted May 19, 2011
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Plantronics Advances Social Collaboration with IBM UC2 Integration: Plantronics announced the availability of its new software plug-in designed specifically for IBM unified communications and collaboration UC2 software to help organizations embrace social business concepts.

Avaya Helps Small and Mid-Size Companies 'Think Big' with Enhanced Collaboration Products, New Innovations: Avaya, a global leader in business collaboration systems, software and services, unveiled new product releases, customers and innovations in the small and medium business market at a global press, analyst and partner event. These announcements include the new version of Avaya's communications solution for this market — Avaya IP Office 7.0 — which drives improved savings, user experiences and collaboration for a new generation of entrepreneurs, early-stage companies and mid-size firms.

ITSS Agrees to Market Vidyo as a Service Platform Auralink in Canada: Cenero LLC a service-focused audio visual and conferencing solutions provider and IT Solution Sourcing a Canadian IT consulting and professional services company announced that ITSS will be distributing the next-generation video communication and collaboration service known as Auralink.

Zultys Delivers Scalable, Efficient UC System for Martin Engineering: Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, revealed details around Martin Engineering's decision to shelf a competing product in favor of Zultys. A leading global supplier of bulk materials handling systems and processes with some 1,000 employees worldwide, Martin Engineering cited a number of advantages Zultys provides that eclipse those of its competitors, including significantly lower total cost of ownership, better quality of service and cost-effective scalability. Following the successful deployment of Zultys across offices in the United States and Mexico, the company plans to roll out Zultys to its full global operations base — 11 countries in total. Martin Engineering's decision to implement Zultys ensures unrivaled innovation, communication and collaboration across its entire organization.

Goober Networks Delivers Software Development Kit for VoIP and Video Applications: Goober Networks, the only complete unified communications solution, announced the availability of VIVO Engine, a VoIP and video software development kit (SDK) for real-time communication over IP. The SDK includes everything necessary for expanding applications with capabilities such as VoIP and video and includes SIP signaling software, which is the standard for real-time IP communications, as well as NAT/FW and video rendering. 

Tango Networks Extends Mobile UC Support for ShoreTel: Tango Networks, a leader in seamless enterprise mobile unified communications, announced that its award-winning Abrazo mobile unified communications solution now supports the ShoreTel Unified Communications Platform Release10.x.

CTI Group to Introduce Analysis and Reporting Applications for Unified Communications: CTI Group (Holdings) Inc., a leading developer of telecommunications solutions for fixed, mobile and converged communications, announced it will be introducing its entire portfolio of communications analysis, recording, quality management and data analysis applications at CommunicAsia 2011 (21-24 June, Marina Bay Sands, Singapore). They are the Proteus 7, Proteus Mobile and SmartInteraction Suite and Analysis 7(A7). 

eZuce Expands Global Presence with New EZ Expert Partnerships: eZuce, the leading provider of open unified communications for the enterprise market enabling social business and collaboration, announced it's expanding relationships in Asia with its newest EZ Expert Partner, eSolia, an IT management firm based in Tokyo, Japan. The eZuce EZ Partner Program addresses the needs of its business partners by providing open communications solutions along with support programs, tools and resources designed to address the communication and social business needs of mid to large enterprises. 

Videoconferencing Gains Appeal as a Key Enabler for Improving Business Performance Finds Frost & Sullivan: Due to less travel and, in consequence, reduced number of regular in-person meetings, companies look for tools that enable them to build and consolidate business relations while saving time and money. Videoconferencing comes here as a key solution. In the next few years, this market revenue growth will be mainly driven by an increased adoption of videoconferencing as part of unified communication solutions as well as the penetration of video in SMBs. New analysis from Frost & Sullivan European Videoconferencing Endpoints Market, finds that the market reached $518.3 million in 2010, growing at a rate of 20.3 percent from the previous year.

MegaPath Offers Customers Best of Both Worlds with Combined PBX-based and Hosted Voice Services for Increased Flexibility: MegaPath Inc., one of the leading providers of managed data, voice and security services in North America, announced that it is providing customers with increased VoIP offerings to maximize their voice investments. MegaPath's Integrated Voice customers can add hosted voice services as an overlay to their lines or trunks, enabling employees and businesses to boost productivity and cut costs with advanced features such as Remote Worker, Find Me/Follow Me, Simultaneous Ring, Auto Attendants and Hunt Groups. Additionally, MegaPath is unveiling new voice bundles to help customers further reduce costs.

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