Market Update: Cisco Survey Says E-Mail Must be Updated

Other companies mentioned this week include ShoreTel, Clarus Systems, Landacorp, Vonage, T-Mobile, AT&T, Whaleback, Truphone, Apple, BrightCom, IBM, UPS, Skype, Salesforce.com, Frontier Communications and Silanis.

By Carl Weinschenk | Posted Apr 15, 2010
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Study Shows that Email has to Change! Examining the ever-changing landscape of collaboration, and assessing the growth of social networks, Cisco has announced findings from a study performed in January 2010 about end users' collaboration usage and preferences in the workplace. The poll found that out of the respondents using social networking for work, fifty-nine percent say that their usage of social networking has increased over the past year. The study also found the most frequently used application for collaborating with others is email (91%), but that what people want from their email is changing. The findings highlight that an evolution of email is warranted.

ShoreTel Launches "Lowest Total Cost of Ownership Guarantee" for Unified Communications Customers: ShoreTel, the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today introduced a first-of-its-kind program that guarantees the lowest total cost of ownership (TCO) for new ShoreTel customers.

Clarus Systems Works with Microsoft for Testing and Monitoring of Communications Server: Clarus Systems, Inc., a leading provider of integrated Voice over IP (VoIP) management software and services for Unified Communications, today announced that the company has entered into an alliance with Microsoft Corp. Clarus is collaborating with Microsoft to create value-added testing and monitoring solutions for Microsoft Communications Server 14, which provides a robust platform for Unified Communications and Collaboration.

Landacorp Collaboration Enables Medical Management Processes Within and Beyond the Health Plan by Integrating CareRadius with Microsoft SharePoint: Landacorp, a SHPS company, today announced the successful integration of CareRadius and Microsoft Office SharePoint Server. The CareRadius suite, a web-based, service-oriented architecture solution, functions as the care management desktop. It brings together all data and activities related to a patient's health into a single, “member-centric” view. Health plans will now be able to easily and quickly find and share clinical guidance, expertise, documents, tasks, and calendared items between CareRadius and SharePoint Server. This integration improves collaboration and streamlines processes across the health plan and their provider network. Data and other intelligent interactions will be exchanged between CareRadius and SharePoint Server.

Vonage Delivers Worldwide Calling Savings to T-Mobile and AT&T Android Users: Vonage Holdings Corp. (NYSE: VG), a leading provider of high-quality voice and messaging services over broadband networks, today announced the expansion of its Vonage Mobile offerings to AT&T and T-Mobile devices that use the Android mobile operating system.

Whaleback Arms Service Providers with a Managed Business Voice Service Optimized for SIP Trunks: Whaleback Systems today announced the introduction of CrystalBlue Lite a new managed voice service for businesses that will be offered by carriers and service providers selling SIP trunking services. CrystalBlue Lite features a unique new architecture for the delivery of managed VoIP services through the carrier channel, enabling small and medium sized business to employ high quality, enterprise-class business telephony services with no capital expenditure costs and dramatically reduced monthly operating expenses.

Truphone Gives Apple iPad Owners A Voice: Truphone, the global mobile operator, today announced the availability of its application that offers thousands of Apple iPad customers the ability to make voice calls. The company's award-winning VoIP application turns the tablet sized device into a mobile phone
that offers free or low-cost international calls, as well as advanced Instant Messaging features
which integrate a user's contacts from across multiple IM networks.

Telepresence and Video Conferencing Codecs Enhanced by BrightCom VCS 2.6: BrightCom, the performance leader in integrated telepresence and video conferencing solutions, announced the improvement of their Lumina Telepresence and ClearView Video Conference codecs due to the latest version of the Visual Collaboration System 2.6. The latest upgrades and features are aimed at creating a better experience for collaborating in the conference room.

IBM LotusLive Expands with Business Tools and Services from UPS, Skype, Salesforce.com and Silanis to Serve Growing Demand for Cloud Computing: IBM today announced it is addressing the growing demand for business-focused collaboration by adding new tools and services, language support and pricing to its LotusLive cloud services, including integrated business products and services from UPS, Skype, salesforce.com and Silanis. IBM will also offer the first cloud service package combining social networking and email for business starting at $7.

Frontier Communications Offers Business Conferencing and Collaboration Solutions: Frontier Communications Corporation today announced a partnership with MeetingSense Software Corporation that offers Frontier business customers access to industry-leading audio and Web conferencing services along with MeetingSense's complete SaaS meeting collaboration capabilities.

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