Market Update: Eight Firms Create Cloud Communications Alliance

Companies in the news this week include Polycom, Siemens Enterprise Communications, Clearswift, T-Systems, Amcom Software, Avaya, Zultys, Apple, Quarta Mobile, RADVISION, Microsoft, ePals, PGi and the Cloud Communications Alliance.

By Carl Weinschenk | Posted Apr 22, 2010
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Cloud Communications Alliance Formed: Eight leaders in hosted-IP voice and data communications today announced the formation of the Cloud Communications Alliance, a consortium of key industry players that will drive development and adoption of the first nationwide high-definition enterprise voice and data network in the IP “cloud.” As a result, business customers will experience more flexible and manageable voice and unified communications solutions that will increase personal and business productivity while reducing costs.

Study: Corporate Acceptance of Web Collaboration, Social Media Growing: Clearswift, the software security company, has unveiled new research outlining the latest business adoption of social media. The global report shows a startling change compared to three years ago. Research undertaken by Clearswift in 2007, found that just 11% of businesses were making use of Web 2.0 technologies such as Facebook and Salesforce.com. Three years on, the latest figures show over two-thirds of companies are allowing the use of web collaboration or social media tools in the workplace.

Polycom Introduces Unified Communications Professional Services: Polycom, the global leader in telepresence, video, and voice communications solutions, today announced a portfolio of Unified Communications Professional Services delivered through Polycom Global Services, Polycom Open Collaboration Network partners, and certified Polycom partners designed to help customers successfully integrate Polycom voice and visual communications solutions into their unified communications (UC) environments.

Siemens Enterprise Communications and T-Systems Now Speak With One Voice: Two premier providers of Unified Communications solutions, Siemens Enterprise Communications GmbH & Co. KG (SEN) and T-Systems have agreed to a global agreement to provide key international customers greater cost efficiency with standardized products, best-in-class capabilities, quicker technology rollout and worldwide service.

Amcom Software Solutions Now Rated “Avaya Compliant”: Amcom Software, a leading provider of mission-critical communications solutions, today announced that its contact center applications are compliant with Avaya Aura Application Enablement Services (AES). Avaya is a global leader in enterprise communications systems.

CSC Launches Unified Communications as a Service: CSC today announced a Unified Communications as a Service (UCaaS) offering based on Cisco's Collaboration Portfolio. Targeted at Fortune 1000 companies, this offering is the latest standard managed service addition to CSC's unified communications and collaboration (UCC) solutions suite.

Zultys Announces iConnected Unified Communications Client for iPhones: Zultys Inc., an award-winning IP telephony solution provider for SMB and enterprises, and Quarta Mobile, Inc., an innovator of applications and services based on the Apple platform and devices, announced today the new Zultys iConnected Unified Communications client for the iPhone. The iConnected application provides real-time connectivity and integration with Zultys Unified Communications systems for iPhone users. iConnected delivers a complete Unified Communications experience to mobile workers allowing them to stay fully connected to their entire company and provides critical productivity-enhancing tools like presence, displayed visual voice mail, internal extension dialing, corporate directory access, and conducting IM sessions and emails right from the corporate directory.

RADVISION Launches  SCOPIA XT1000 HD Video Conferencing Room System: RADVISION Ltd., a leading technology and end-to-end solution provider for unified visual communications including video network infrastructure, developer tools and high definition (HD) room, desktop and mobile video conferencing systems, today announced the SCOPIA XT1000 high definition video conferencing room system. The SCOPIA XT1000 is the first development based on RADVISION's acquisition in February of Aethra endpoint technology.

Microsoft and ePals to Bring Next-Generation Digital Learning Technologies to the Global K-12 Education Market: Microsoft Corp. and ePals Inc., a privately held education technology company, today announced they have signed a strategic technical collaboration agreement to develop and deliver communications, collaboration and digital learning technologies to the global education market. Under the agreement, ePals will offer Microsoft Live@edu e-mail and calendaring platform and other capabilities to millions of its users, expanding ePals' services with enterprise-grade collaboration tools. In the future, ePals and Microsoft will work together to incorporate Microsoft Office Web Apps, a Web-based version of the Microsoft Office productivity suite, and features of Microsoft Office SharePoint Online, Microsoft's cloud-based collaboration solution.

Meeting Manners at Risk as Multitasking Becomes New Norm: A new survey shows business professionals embrace the ease and freedom provided by virtual meetings, but are frustrated by less-than-mannerly behaviors in the boardroom or on conference calls. The survey, “Meetings Dos and Don'ts,” from PGi, a leading provider of meeting and collaboration solutions, polled small-business owners and IT decision-makers in March.

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