Market Update: Polycom and Microsoft Sign Unified Communications Pact
Companies in the news this week also include GIA Glowpoint, snom, 4PSA, IntelePeer, Enabling Technologies, IceWarp, Kaspersky Lab, ShoreGroup, Cisco, Apptix, CoroWare and Spae.
Global Market for Unified Communications Products to Reach US$16.8 Billion by 2015: GIA announces the release of a comprehensive global report on Unified Communications market. Global market for unified communications products is projected to reach about US$16.8 billion by the year 2015. UC deployment benefits, such as, superior speed of communication, dissolutions of communication barriers posed by variations in media, faster communication response time, and unrivalled levels of flexibility, have played instrumental roles in driving the growth and adoption of the technology.
Zeacom Releases New Unified Communications Solution: Zeacom today announced the release of Zeacom Communications Center (ZCC) 5.1, the latest version of its Unified Communications, Contact Centre and Business Process Automation solution. ZCC 5.1 helps organisations improve employee collaboration and productivity, enhance customer service and drive down operational costs. In particular, Business Process Automation makes it possible to automate frequent, repetitive enquiries in order to increase the speed and quality of front-line responses and back-office processes, freeing up service agents for higher value or complex transactions.
Glowpoint Joins Unified Communications Interoperability Forum (UCIF): Glowpoint, Inc., a global provider of managed services for telepresence and video conferencing, today announced its participation in the Unified Communications Interoperability Forum (UCIF), a non-profit alliance of worldwide technology leaders working together to deliver open, unified communications (UC) solutions.
snom technology Passes Tests: snom technology AG, a Berlin and Beverly, Mass.-based IP phones manufacturer targeting enterprise and residential markets, announced that its full suite of IP desktop phones have passed a number of interoperability tests with 4PSA's cloud-based unified communications solution VoipNow.
IntelePeer Adds Enabling Technologies to Its Ecosystem: IntelePeer Inc., a leader in the delivery of communications via cloud-based infrastructure, today announced an agreement to serve as an exclusive provider of Session Initiation Protocol (SIP) trunking for Enabling Technologies Corp.'s Unified Communications (UC) deployments. Enabling Technologies, Microsoft UC Partner of the Year for the past two years, will exclusively resell IntelePeer's SIP trunking services to provide business-class voice connections for its Microsoft Office Communications Server deployments across the United States.
The IceWarp and Kaspersky Lab Announce UC Alliance: Kaspersky Lab, a leading developer of secure content management solutions, and IceWarp, a leading provider of unified communications solutions (including email, contact management, event and resource management, SMS, IM, and VoIP) have announced their technological partnership. As a result of this partnership, IceWarp's flagship product, IceWarp Unified Communications Server 10, now features Kaspersky Lab antivirus technology as a fully integrated add on, replacing the existing integrated antivirus solution offered with the system. This enhancement provides their customers with incredible security along with increased performance and reliability over the existing integrated solution.
ShoreGroup Announces Availability of CaseSentry Management for Cisco's Unified Computing System: ShoreGroup, Inc., a premier unified communications and systems management solutions provider, today announced that its CaseSentry System Management platform now supports monitoring and management of Cisco's Unified Computing System. By extending management to the computing, networking and virtualization capabilities of Cisco's Unified Computing System (UCS), ShoreGroup's CaseSentry provides complete end-to-end visibility to the availability and performance of mission-critical Cisco Unified Communications and Unified Contact Center services that are deployed on the Cisco UCS platform. This announcement is a continuation of ShoreGroup's data center strategy, which includes the recent introduction of the company's virtualized CaseSentry (vCS) architecture that runs on the UCS platform.
Apptix Announces Full Hosted Exchange Support for Microsoft Outlook 2010: Apptix, the leading provider of hosted Microsoft Exchange email, Microsoft SharePoint, and VoIP services for businesses worldwide, announced today the availability of Microsoft Outlook 2010 for Apptix hosted Exchange email users. Outlook 2010 represents a significant improvement in the user experience and is the recommended email software client for Apptix's hosted email service moving forward. Outlook 2010 is available free of charge for all existing and new Apptix and MailStreet hosted Exchange customers.
CoroWare and Spae Sign Pact: Technologies, a subsidiary of CoroWare, today announced it has entered into a syndicated reseller agreement with Hawaii-based Spae International Communications, a leading global provider of personal telepresence and quality communication services. Beginning in July, Spae International Communications began reselling CoroWare's HD video conferencing subscription service to its portfolio of video conferencing solutions.