Market Update: West Corp. to Acquire Smoothstone

Newsmakers this week also include: Cisco, Global Knowledge, SunTel, Avaya, Mitel, Android, RIM, VMware, Verba Technologies, Comstor, Skype, SecureLogix, Teliris, FuzeBox, CTI Group, BrightCom, LifeSize and Logitech.

By Carl Weinschenk | Posted Apr 22, 2011
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Global Knowledge Launches Exclusive Cisco Unified Communications Course: Global Knowledge, Cisco's Learning Partner of the Year in North America, announced the availability of ACUCMX – Administering Cisco Unified Communications Manager Express and Unity Express, an exclusive three-day course in which students will get up to speed quickly with Cisco Unified Communications Manager Express and Cisco Unity Express.

West Corporation to Acquire Smoothstone IP Communications: West Corporation, a leading provider of technology-driven, voice and data solutions, and Smoothstone IP Communications, a leading provider of cloud-based communications solutions for the enterprise, jointly announced that they have entered into an agreement whereby West will acquire Smoothstone. The acquisition adds to West's expanding unified communications (UC) business, which includes InterCall.

SunTel Services Achieves Avaya Connect Gold Certification: SunTel Services – a complete lifecycle provider of services for voice, data and unified networks to businesses in Michigan – announced that it has achieved Gold-Certified Channel Partner status with Avaya, a leading global provider of business communications and collaboration solutions and services.  

Mitel Brings Unified Communications to Android, Enables IT to Address BYOD Mobility Challenge: Mitel , a leading provider of unified communications (UC) software solutions, today announced that Mitel Unified Communicator (UC) Advanced software is now available for the Android mobile operating system, one of the most popular smartphone platforms in the world. Based on the Mitel Freedom architecture, this gives IT managers another tool to deal with the growing Bring-Your-Own-Device (BYOD) trend in which workers request bringing their personal mobile device into the workplace. IT now can deliver Mitel UC applications via mobile clients across Android-based as well as RIM-based smartphones, representing the majority of mobile devices in business environments.

Verba Recording System Achieves VMware Ready: Verba Technologies, a global technology leader of compliance call recording and contact center quality assurance solutions, announced that its unified call recording platform, the Verba Recording System, is officially VMware Ready. Verba Recording System is the world's first unified communications recording solution with video call recording capabilities to pass official VMware Ready tests.

Comstor and SecureLogix Sign Global Distribution Agreement: Comstor, the business unit of Westcon Group dedicated to Cisco products, announced a global distribution agreement with SecureLogix.  A leading provider of Voice and Unified Communications (UC) security policy enforcement solutions, SecureLogix is a member of Cisco's Industry Solution Partner Network. 

Teliris Partners with FuzeBox to Bring Cloud-Based Collaboration Tools to its Telepresence Environments: Teliris, the telepresence innovation leader, together with FuzeBox, a leading provider of visual and mobile collaboration applications, announced a strategic alliance to integrate FuzeBox's online meeting tools in Teliris Telepresence environments and allow users to collaborate remotely and more effectively than ever before.

CTI Group Launches the Proteus 7 Call Accounting Solution: CTI Group (Holdings) Inc., an international provider of enterprise communications management software and services, carrier class voice over internet protocol (VoIP) management applications, enterprise and carrier class call recording solutions and electronic invoice processing and management (EIM), announced the launch of Proteus 7, the latest version of its fully scalable hosted or premised-based call accounting solution for mobile, VoIP and PBX telephony systems.

BrightCom Telepresence Monitors Productivity and Greener Operations for Earth Day: BrightCom, the performance leader in integrated telepresence and videoconferencing solutions announced improved capabilities for tracking videoconferencing metrics and statistics in the Visual Collaboration System. The processor-based, software driven telepresence and videoconferencing infrastructure enables businesses to generate graphical data in order to properly monitor the number and duration of meetings. This ability makes it simple for businesses to calculate improvements in productivity and savings in costs and energy.

LifeSize Extends Video Calling to Skype Users Worldwide: LifeSize, a division of Logitech, has qualified its LifeSize Passport HD videoconferencing product to be the first room-based, business-class videoconferencing solution to be plugged into Skype, adding the ability for LifeSize Passport users to now conduct video calls with Skype users around the world.

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