Articles by Ed Sutherland 

Unified Communications Market to Hit $4.2B by 2014

Enterprise IT managers will ultimately 'get' the benefits; hosted providers will bring the technology to smaller businesses.

Survey: SIP Trunking on the Rise

Enterprises are becoming increasingly aware of the cost—and other—benefits of bypassing the PSTN with their VoIP traffic.

Study: Mobile VoIP Worth $32.2 billion by 2013

InStat joins chorus of research firms that see a major shift in attitude, revenue for mobile carriers.

Report: SMB VoIP Demand Boosting Small Carriers

Amidst a general slowdown in sales of IP phone equipment and services, both infrastructure and services for smaller customers are a bright spot.

Wi-Fi Phone Shipments to Double as Feature Becomes Must-Have'

Reason: Carriers have cottoned onto the economic benefits and are now promoting VoIP over Wi-Fi.

Managed VoIP Bankrolls Telecom Upgrades During Down Economy

Businesses are adopting managed telecom services—both to save money and to focus on their primary business goals.

Study: Carriers Warming to Mobile VoIP

Need to sell more data transport will be key to eventual acceptance.

Updated: Enterprise F/MC to More Than Triple to 27M by 2014

An explosion of Wi-Fi-capable cellular handsets—among other factors—will mobilize IP-based business calling.

Research: Voice Playing Critical Role In WiMAX Adoption

The long-awaited high-bandwidth wireless service is proving an efficient and cost-effective way to deploy VoIP.

RingCentral Introduces Cloud-Based Flat-Fee Business Phone Service

Hosted VoIP provider moves from metered model with a variety of charges to one-price-covers-all.

Touch-Screen Phone Marks snom's Future Platform

New model 870 IP desk phone will run software applications, lower training costs.

Enterprise SBC Market Set to Grow 49 Percent Annually through 2013

Research reports see vigorous equipment sales as businesses adopt IP-based communications and SIP trunking.

Taridium Adds iPhone Interface for Enterprise PBX

iPhone users can now "take their office extension with them," one-click dial other extensions.

Ready for Off-the-Shelf VoIP?

A simplified approach to selling and deploying IP telephony is proving good business for veteran hosted PBX provider 8x8.

Will High-Def Voice Revive VoIP?

Typically seen as merely a cheap alternative to the PSTN, VoIP is capable of many innovative improvements—including better sound.

Will the Mobile VoIP Trend Impact Cellular Mobile?

Emerging technologies are making it easier for business users to save money by making mobile calls via VoIP instead of cellular.

Hosted IP PBX Knocks on Enterprise Door

IP telephony as a service, well established in the SMB sphere, seeks a broader playing field. One analyst is skeptical.

Skype for BlackBerry Takes Aim at Enterprises

The popular VoIP service appears intent on expanding its reach deep into the business market.

Media Phones: Wave of the VoIP Future?

Will IP desk phones that browse the Web, execute application programs, and enable multimedia collaboration catch on in the enterprise?

IP Breathes New Life Into Tired Fax

The SIP Forum—together with fax technology vendors—is mounting a drive to create consistent standards for FoIP.

Unified Messaging Becoming Enterprise Necessity

From "nice-to-have" to "must-have," unified messaging has grown in the enterprise. The biggest roadblock? The economic picture.

Unified Messaging becomes "Must-Have" Application for Enterprises

Often overlooked in the rush to focus on the more glamorous unified communications, UM is finally finding its market.

Survey: Business Outpaces Consumer Adoption of IP Phones

Despite switching to VoIP service in increasing numbers, consumers are lukewarm about buying IP handsets.

Beyond Dialtone: VoIP Trends for 2008

In the consumer world, VoIP remains puzzling, "digital phone" rocks.

VoIP at CES: From Geeks to Grandmas

We pre-sample the flood of VoIP-related announcements that will pour forth at the Consumer Electronics Show in Las Vegas.

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