Articles by Gerry Blackwell 

Nefsis Professional, the latest offering from a videoconferencing pioneer, promises HD quality in multipoint conferences.

Here's an HD VoIP phone that could replace half a dozen electronic devices – maybe even your PC.

With some inexpensive hardware and free software, your iPad can call anywhere for free.

A complete, full-featured, easy-to-set-up IP phone system with unusually good call quality.

New hosted offering from 8x8 includes unified communications functionality and a browser-based softphone.

Going beyond HP's reselling of Avaya products, the partnership now provides complete one-stop shopping for VoIP, UC&C, and contact center services.

Some integration has been done on these two products, and together they make a feature rich VoIP solution, but they're not for the technically faint of heart.

The government gave higher education a lot of spectrum to play with, but in 2011 it's taking the spectrum back unless universities show they're putting it to good use.

The newly merged entities make a strong contender . . . but strong enough to take on industry-dominant Cisco in the VoIP arena?

Sprint says its 4G service is improving apps that ran adequately at 3G speeds while opening up previously unattainable possibilities for businesses and organizations as diverse as a Chicago food bank and the Portland, Oregon Police Bureau.

Combines VoIP with Wi-Fi router, network storage, and more—with a special model designed expressly for the SOHO market.

With Vidyo's appliance—and the right cameras and Internet links—small businesses can affordably achieve video conferencing quality similar to broadcast HDTV.

ooVoo's IP video conferencing service has better audio/visual synch than the competition—now with desktop sharing, too.

A cottage industry has sprung up using free VoIP services to connect language students with native-speaking instructors the world over.

When it's a hybrid system like TalkSwitch's small business phone solution. One highly distributed corporate customer bought into that flexibility.

VoIPplanet.com tests a small-business hosted PBX service that truly doesn't require a VAR or consultant to set up.

Here's an inexpensive telephony system designed from the get-go to provide sophisticated communications features without sophisticated management.

OnState is a SaaS solution that brings call center functionality to small businesses quickly and inexpensively.

Our roving reporter puts his livelihood on the line, builds extended European sojourn around hosted IP PBX telecom services.

Affordable small-business phone service with all the essentials.

Release 2 fills many of the feature gaps that customers noted in the initial release, but is this the end of the evolutionary road?

There are many clear advantages to hosted VoIP services, but it may or may not be for your business.

IP-based service combines high-def imaging with collaboration tools, presence, and IM —and packages it for mobile devices as well as PCs.

A closer look at the Nortel/Pingtel acquisition: Big fish swallows little fish, or a meeting of minds?

Thrifty New England-based credit union solves several communications problems with a hosted phone system from VoIPnet Technologies.