Articles by Gerry Blackwell 

Nefsis Delivers HD Videoconferencing to the Desktop

Nefsis Professional, the latest offering from a videoconferencing pioneer, promises HD quality in multipoint conferences.

Grandstream GXV3140: Versatile desktop SIP video phone.

Here's an HD VoIP phone that could replace half a dozen electronic devices – maybe even your PC.

How to Make Free Calls with Your iPad

With some inexpensive hardware and free software, your iPad can call anywhere for free.

Review: Fonality Connect Hosted Business VoIP

A complete, full-featured, easy-to-set-up IP phone system with unusually good call quality.

Review: Virtual Office Pro with Virtual Office Online

New hosted offering from 8x8 includes unified communications functionality and a browser-based softphone.

HP Tightens IP Communications Ties With Avaya

Going beyond HP's reselling of Avaya products, the partnership now provides complete one-stop shopping for VoIP, UC&C, and contact center services.

Review: OnSIP Hosted PBX & Bria 3.0: Softphone

Some integration has been done on these two products, and together they make a feature rich VoIP solution, but they're not for the technically faint of heart.

Entrepreneurial Ball State Goes WiMAX

The government gave higher education a lot of spectrum to play with, but in 2011 it's taking the spectrum back unless universities show they're putting it to good use.

HP + 3Com: Show Me The Voice

The newly merged entities make a strong contender . . . but strong enough to take on industry-dominant Cisco in the VoIP arena?

Sprint Says Business Case for 4G Is Growing

Sprint says its 4G service is improving apps that ran adequately at 3G speeds while opening up previously unattainable possibilities for businesses and organizations as diverse as a Chicago food bank and the Portland, Oregon Police Bureau.

Critical Links: A small business IP PBX player to watch

Combines VoIP with Wi-Fi router, network storage, and more—with a special model designed expressly for the SOHO market.

Web-based Telepresence: Too good to be true?

With Vidyo's appliance—and the right cameras and Internet links—small businesses can affordably achieve video conferencing quality similar to broadcast HDTV.

Oo-la-la! ooVoo Goes Business

ooVoo's IP video conferencing service has better audio/visual synch than the competition—now with desktop sharing, too.

Learning the Local Lingo´┐Żover Skype

A cottage industry has sprung up using free VoIP services to connect language students with native-speaking instructors the world over.

When Is an IP PBX not an IP PBX?

When it's a hybrid system like TalkSwitch's small business phone solution. One highly distributed corporate customer bought into that flexibility.

8x8 Virtual Office

VoIPplanet.com tests a small-business hosted PBX service that truly doesn't require a VAR or consultant to set up.

Jazinga: PBX for the Technically Challenged?

Here's an inexpensive telephony system designed from the get-go to provide sophisticated communications features without sophisticated management.

The Call Center of the Future?

OnState is a SaaS solution that brings call center functionality to small businesses quickly and inexpensively.

VoIPing Around the Globe

Our roving reporter puts his livelihood on the line, builds extended European sojourn around hosted IP PBX telecom services.

Toktumi: hosted IP PBX

Affordable small-business phone service with all the essentials.

Microsoft OCS: The next step

Release 2 fills many of the feature gaps that customers noted in the initial release, but is this the end of the evolutionary road?

Picking a Hosted PBX Provider

There are many clear advantages to hosted VoIP services, but it may or may not be for your business.

CallWave's Fuze Kicks Web Meetings Up a Notch

IP-based service combines high-def imaging with collaboration tools, presence, and IM —and packages it for mobile devices as well as PCs.


A closer look at the Nortel/Pingtel acquisition: Big fish swallows little fish, or a meeting of minds?

The Hosted Advantage: Doing better for less

Thrifty New England-based credit union solves several communications problems with a hosted phone system from VoIPnet Technologies.

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