This Aberdeen report takes a searching look at the many aspects of Unified Communications. Registration required.
“With so many potential points of contact – desk phones, soft phones, voice messaging, e-mail, video conferencing, texting, social media, and mobile devices – how can we ever actually be reached within a reasonable timeframe? How does Unified Communications (UC) transform an organization’s communications infrastructure, improve efficiency, optimize work processes, and provide for business continuity and compliance?”
