Symantec Lays Off Enterprise Vault Staff

Big changes are afoot in Symantec’s e-mail and content archiving unit, Enterprise
Vault, according to reports.

Industry analyst David Ferris wrote in a
research note today
that the security vendor has laid off its Enterprise Vault sales
and technical services staff — but the change is not only a cost-cutting maneuver, he

Instead, it’s a sign of the product’s maturity, at least according to Ferris.

“Apparently this is part of ‘Enterprise Vault’ reaching critical mass in overall sales
and being moved to the general sales force,” Ferris wrote in his research note. “However,
perhaps the state of the economy plays a factor.”

Symantec did not respond to requests for comment by press time. It’s unclear how many
employees will be impacted in the cuts at Enterprise Vault, which Symantec acquired
through its $10.5 billion purchase of Veritas Software in 2004. The company employed
approximately 17,600 worldwide as of March.

The layoffs come as storage vendors throughout the industry are being challenged by a
depressed economy that is prompting many businesses, vendors and buyers to pull back on
spending and to scrutinize internal costs.

Other industry observers agreed that the changes take advantage of a mature offering
to save money.

“This is a smart business move overall,” Brian Babineau, senior analyst at Enterprise
Strategy Group, told He added that as a product matures, it no
longer needs a specialized sales team and a generalist staff can take over.

“While they run a risk that their general sales staff might hit a few bumps in today’s
rocky economy, it’s a good move, cost-cutting wise,” Babineau said.

Slashing costs is big on Symantec’s to-do list these day. The security vendor
announced a separate round of cuts earlier on Oct. 30, trimming 4.5 percent of its
workforce, according to Ferris.

Last week, Symantec announced CEO John
was stepping down and would be replaced by Enrique T. Salem, the company’s
chief operating officer.

Also in October, however, the company made a big move to shore up its position as a
software-as-a-service security player, buying up MessageLabs for
$695 million in cash.

But the additions — and subtractions — to the company’s business will take some time
to sort out, another industry observer said.

“Symantec has been on a bumpy road the past several years following the acquisition of
Veritas, among others, resulting in a broad and diverse product lineup,” Greg Schulz,
founder and senior analyst, StorageIO, told

“At times, it can be confusing to determine what solutions a customer needs, let alone
the associated cost of marketing, selling, servicing, supporting and maintaining all of
that software at the high end for the enterprise, and down to the low end for smaller
business,” Schulz said.

Charles King, principal analyst, Pund-IT, said he sees the the Enterprise Vault sales
cut as “proactive,” and that it could also reflect changes in customer needs — and
evidence in changing priorities for the vendor, as well, given the chilly economic

“It may be that customers are now doing the installation and services themselves as a
way to save on costs,” King told

“Right now, I think everyone is prepping for what’s going to be a long cold winter
that could easily extend into summer,” he added.

Article courtesy of

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