“Moving to tighten the integration of IT and communications usage among their customers, Alcatel-Lucent and HP on Monday unveiled a brace of new communications solutions aimed at improving the deployment of unified communications and collaboration (UC&C) features,” writes InformationWeek’s W. David Gardner.
“The effort is focused primarily on moving enterprise and business customers to Alcatel-Lucent solutions like its open IP Telephony for US&C and its Genesys Customer Interaction management platform in partnership with HP. For instance, users of legacy PBXs can be moved to Alcatel-Lucent’s open IP Telephony architecture for UC&C using HP solutions, the companies indicated. The new joint program builds on the firms’ global alliance that they unveiled last year.,” Gardner writes.
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HP, Alcatel-Lucent Partner For UC Solutions