In anticipation of Lotusphere next week in Orlando, IBM and Polycom yesterday announced enhanced functionality enabling “one-click” calling and conferencing connectivity to and from Polycom endpoints working within the IBM Unified Communication and Collaboration (UC2) framework. Key to the announcement is the extension of support to companies deploying the newest version of Lotus Sametime, which is version 8.5.
Mark Roberts, Polycom’s Vice President of Partner Marketing, says that the arrangement between the two companies enables easy navigation of networks that are based on two overlapping standards, H.323 and the Session Initiation Protocol (SIP).
The bottom line, Roberts says, is that the agreement “takes away the question of what will happen when you hit the call button� . If you are a Sametime user working on the road, you can get straight through to my system as if you are on the corporate network.”
Carefully managing cooperation between hardware and software elements is especially vital as the world of unified communications matures. The intense nature of UC — with multiple applications running simultaneously and offering real-time presence and escalation functions — makes seamlessness a must. Standards-based agreements, such as the one between IBM and Polycom, are a near necessity for multiple vendors to successfully coexist in common platforms.