Market Update: Forrester Says Bias and Rivalries Harm Unified Communications Deployments

Study: Bias, Rivalries Can Threaten UC Deployments: Contention and biases among technology and business factions can derail the deployment of unified communications systems that are efficient, cost-effective and simple enough to use so they actually get adopted by end users, according to a Forrester Research study.

Sipera Systems and voipGATE Create a Partnership to Secure Enterprise Unified Communications and SIP Trunks: Sipera Systems, the leader in real-time unified communications enablement and security, and voipGATE, a Luxembourg-based, Voice over Internet (VoIP) operator and provider, announced a partnership to better secure enterprise UC and SIP trunks. The partnership enables voipGATE customers to benefit from comprehensive UC security through the Sipera UC-Sec appliances, and the Sipera E-SBC session border controller, the industry’s first device for SIP trunk termination to include a unique enterprise VoIP integration module for rapid installation and implementation.

IceWarp Rolls Out IceWarp UC Server Version 10.3: IceWarp, a company focused on unified communications and collaborations solutions, announced the release of IceWarp Unified Communications (UC) Server Version 10.3 that provides the five essential pillars of UC including communications, security, collaboration, mobility and data access. 

esnatech and SADA Systems Help Enterprises Integrate Voice and Cloud: esnatech, a leader in cloud-based, unified communications and collaboration applications, announced a partnership with Los Angeles, Cali.-based SADA Systems, Inc. to help enterprises nationwide integrate unified communications with cloud-based applications. 

Microsoft Lync 2010: Unified Communications Comes of Age: Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings and videoconferencing, but it’s more than the sum of these parts. Although Lync integrates with almost any PBX, it puts the PC at the center of communications so effectively that it could send your current phone system packing.

BrightCom Releases Telepresence with Automatic Administration: BrightCom, the performance leader in integrated telepresence and videoconferencing solutions announced enhancements to its administration panel including new tools to manage server and endpoint configuration, backup, license keys and upgrades. The software-based telepresence and videoconferencing infrastructure allows businesses to administrate server and conferencing endpoints through one touch, automatic updates saving on time and ensuring full functionality through a point-and-click administration panel. 

FIPS Compliant Product Designed for Security Conscious Government Installations: Online videoconferencing innovator Nefsis announced the Nefsis FIPS Edition, designed for government agencies requiring FIPS 140-2-compliant Web, VoIP and multipoint videoconferencing services. Nefsis provides HD videoconferencing to desktops and conference rooms, with a complete suite of live Web collaboration tools. The new FIPS Edition provides government IT staff a viable option for providing desktop reach, more collaboration tools and better support for remote locations that connect to headquarters offices securely via the Internet.

Jabra Gets Platinum Membership in Avaya’s DevConnect Program: Jabra, a global manufacturer of innovative headset solutions, announced that it has been elevated to Platinum Membership in the Avaya DevConnect program by Avaya Inc., a global leader in business collaboration systems, software and services. 

Clarus Systems Adds Cisco TelePresence Testing, Reporting and Monitoring to its Flagship UC Management Software: Clarus Systems, a leading provider of integrated management software and services for enterprise voice, video and unified communications, announced a new version of its flagship product, ClarusIPC Plus (version 4.1). The new release includes Cisco TelePresence testing, reporting and monitoring, as well as inventory and configuration reporting for the popular Cisco Unity Connection voicemail system.

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