Amcom Software Solution Now Rated “Avaya Compliant”: Amcom Software, a leading provider of unified communications solutions, today announced that its pc/psap 911 call center system is compliant with Avaya Aura Application Enablement Services 5.2 (AES). Avaya is a leading global provider of business communications applications, systems and services.
Teo Introduces General Availability of Unified Communications Platform: Teo, an innovative telecommunications company with 30 years experience delivering mission-critical voice communications, today announced the general availability of its Teo Unified Communications (UC) platform. Teo UC, built from the ground up by Teo, offers a comprehensive UC suite across all device types and easily integrates with existing technology infrastructures to provide a highly intuitive user experience for both administrators and end users.
AudioCodes UcSIPT Connects Microsoft Unified Communication Networks With SIP Trunking Service Providers: AudioCodes , a leading provider of Voice over IP (VoIP) technologies and Voice Network products, today announced UcSIPT — a solution set for converging the benefits of Microsoft Communications Server “14” and SIP Trunking services using Media Gateway and Enterprise Sessions Border Controllers.
Plantronics Delivers Intelligent Call Control for Cisco Unified Communications 8.0: Plantronics, Inc. today announced expanded integration between Plantronics’ Unified Communications product portfolio and Cisco Unified Communications applications. With Plantronics UC products, Cisco customers now get intelligent audio features and unparalleled sound quality to enhance collaboration during online meetings, video conferences and PC-based calls.
IntelePeer and WorkSpace Communications Partner to Launch Hosted Unified Communications Solutions: Today at the Microsoft Worldwide Partner Conference 2010 in Washington, IntelePeer Inc., a leader in the delivery of communications via cloud-based infrastructure, announced a partnership with WorkSpace Communications to deliver an easily deployed, hosted unified communications (UC) offering based on Microsoft Office Communications Server.
SimpleSignal Intros Hosted Call Recording Solution: SimpleSignal, a hosted private branch exchange and unified communications service provider for small and mid-sized businesses, has announced the launch of a full-featured, hosted call recording solution. In addition to featuring on-demand and blanket recording, this call recording application is also accompanied by a Web-based, playback and retrieval interface. Thanks to this solution, any sized business that is using SimpleSignal’s hosted PBX system can now add call recording capabilities without tying up capital in hardware or software, according to company officials.
SkypeKit Now Available for Mac and Windows Developers: A few weeks ago, we announced SkypeKit, a new software development kit that enables hardware and software makers to add Skype functionality to their devices and applications. At that time, we introduced a version of SkypeKit that was compatible with the Linux operating system, and we promised that Windows and Mac versions wouldn’t be far behind. Today, Skype is taking the next step by announcing a new version of the SkypeKit Beta SDK that works on Windows (x86) and Mac OS X. Now multiple desktop applications can offer Skype conversations — including video, voice, and text — without the need for users to separately download Skype software.
Polycom Gives Microsoft Partners a First Look at the Expanded Capabilities of Solutions for Microsoft Communications Server “14”: As technology leaders convene in Washington, D.C. for the Microsoft Worldwide Partner Conference 2010, Polycom, a global leader in telepresence, video and voice communications, will profile for the first time several enhanced capabilities of its new CX IP phones before an audience of Microsoft partners. Via native integration with Microsoft Communications Server “14,” a business solution for presence, instant messaging, voice, video and web conferencing that connects people in new ways, anytime, anywhere, Polycom’s new CX IP phones deliver a more affordable, rich unified communications experience.
TrendChip Technologies Adopts RADVISION Client Technology: RADVISION, a leading technology and end-to-end solution provider for unified visual communications including video network infrastructure, developer tools and high definition (HD) room, desktop and mobile video conferencing systems, announced that TrendChip Technologies has licensed RADVISION technology for embedding VoIP in their products.
CounterPath Announces Bria for Genesys: CounterPath Corporation, an award-winning provider of desktop and mobile VoIP software solutions, today announced that the latest release of its Bria multimedia softphone is now available for integration with Genesys contact center desktop applications. An Alcatel-Lucent company, Genesys has certified Bria for use with the Genesys 8 SIP Server, providing Genesys customers with a fast, cost-effective way to deploy VoIP and video calling services within their contact centers and to home-based agents.