Pennsylvania Housing Finance Agency Chooses ShoreTel and Transcend United Technologies for Next Generation Telephony and Contact Center Systems: Transcend United Technologies announced today that the Pennsylvania Housing Finance Agency (PHFA) will be replacing their current Nortel phone system and Symposium Call Center with a ShoreTel Unified Communications and Contact Center system. The work will begin in the next 60 days and will be done by Transcend United.
Zultys Announces iConnected Mobile Unified Communications Client Release v1.06 for iPhone 4 and Apple iOS4: Zultys Inc., an award-winning IP telephony solution provider for SMB and enterprises, and Quarta Mobile, Inc., an innovator of applications and services based on the Apple platform and devices, announced today the availability of Release Version 1.06 for the iConnected mobile Unified Communications client for the iPhone. iConnected Version 1.06 is compatible with Apple iOS4 and extends Zultys Unified Communications mobility to the iPhone 4.
BT offers IP Telephony Service in U.S.: On the same day Verizon announced it was planning to launch a hosted unified communications and collaboration service based on Cisco’s solution, BT also announced plans to extend its hosted IP telephony service to business customers in the United States. The BT service, initially launched in the UK in December 2009, also allows businesses to bring converged services to the desktop using BT and Cisco’s cloud computing-based technologies.
Cisco, Verizon to Begin Trials of Hosted UC Service: Verizon Business is about to launch customer field tests of a hosted unified communications service based on a new offering from Cisco Systems.The two-month trials, which will begin in July, will give businesses an alternative to on-premises UC solutions by delivering services via the cloud, according to Verizon Business officials.
Annual Mobile VoIP Minutes to Double Each Year, Reaching 470.6 Billion by 2015, According to Juniper Research: The number of mobile VoIP minutes carried annually on 3G and 4G networks will rise from 15 billion minutes in 2010 to 470.6 billion by 2015, finds a new report from Juniper Research. Mobile VoIP traffic will see steady rises in all regions over the forecast period, but particularly in developed markets, due to the increasing ubiquity of 3G networks.
Businesses Increasingly Acknowledge the Cost-Saving Value Proposition of VoIP Access and SIP Trunking Services, Says Frost & Sullivan: The firm says that voice over Internet protocol (VoIP) access and session initiation protocol (SIP) trunking services market will continue to build on its impressive, downturn-defying 40.1 percent growth in user base and 22.3 percent growth in revenues in 2009, as enterprises look for cost-effective alternatives to their legacy time division multiplexing (TDM)-based communication infrastructure.
Avaya Selects Talari Networks for Membership in DevConnect Program: Talari Networks, Inc. – the company bringing WAN virtualization and cloud economics to Enterprise networking – today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.
Broadvox Announces SMB IP Multimedia Communications Delivered with Grandstream Networks: Broadvox, recognized as a leader in the VoIP industry for almost a decade, announced today that Grandstream Networks’ new GXV3140 is the first IP Multimedia CPE device to deploy with Broadvox GO! SIP Trunking. Together, these two industry leaders will enable Small to Medium Businesses (SMBs) and enterprises to extend the value of IP Communications by easily adding video and telepresence throughout their organization for improved productivity, enhanced decision-making, and reduced travel costs.
Six in Ten Americans Go Online Wirelessly Using a Laptop or Cell Phone: A May 2010 survey by the Pew Research Center’s Internet & American Life Project finds that six in ten American adults now go online wirelessly using either a mobile phone or a laptop with a wireless internet connection. Americans are also taking advantage of a much wider range of cell phone data applications than at a similar point in 2009.
AudioCodes UcSIPT Connects Microsoft Unified Communication Networks With SIP Trunking Service Providers: AudioCodes, a leading provider of VoIP technologies and voice network products, today announced UcSIPTTM – a solution set for converging the benefits of Microsoft Communications Server “14” and SIP Trunking services using Media Gateway and Enterprise Sessions Border Controllers.