The use of proprietary one-off unified communications platforms is inflexible, adds to complexity and is harder for training, says John Cooper, the Director of North American Sales for IceWarp. Interoperable and standards-based approaches that can make use of existing end points is far more efficient in the long-run, he says.
John Cooper on the value of interoperability in unified communications: [swf file=”http://vid.itbe.com/ctoedge/uceicewarpsept15.mp3″]
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