Study: SIP Trunking and Wireless Poised to Bolster Unified Communications Market

SCOTTSDALE, Ariz., February 16, 2010 – Two trends are poised to enhance the richness of unified communications, reports |}In-Stat{. SIP trunking, now touted as a cost-saving mechanism, will ultimately enable interconnection of unified communications islands, thus enriching communications across suppliers, business partners, and customers. Second, the wireless industry’s evolution toward higher data rates is enabling the extension of unified communications to smartphones and other wireless data devices.

“The market is shifting to unified communications as a “cloud” service,” says David Lemelin, In-Stat analyst. “Infrastructure providers, like Avaya, Cisco, BroadSoft, and Microsoft are working closely with hosted VoIP service providers to enable this shift.”

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