Houston, we have a problem. And Boston as well. Not to mention San Francisco, New York and all the big and small places in between.
The survey revealed that while investment in unified communications and collaboration (UC&C) solutions is growing rapidly, organizations are not realizing the business productivity and cost-savings benefits due to lack of a carefully planned roadmap and comprehensive user adoption plan. For example, while 70% of companies surveyed have video capabilities, only 41% typically use the technology.