The voice over Internet protocol (VoIP) access and session initiation protocol (SIP) trunking services market will continue to build on its impressive, downturn-defying 40.1 percent growth in user base and 22.3 percent growth in revenues in 2009, as enterprises look for cost-effective alternatives to their legacy time division multiplexing (TDM)-based communication infrastructure.
Intense market competition and the resulting price pressures, at least at the lower end of the market, are likely to keep the subscriber base growing at a faster rate than revenues, translating to lower margins for the providers.
New analysis from Frost & Sullivan, North American VoIP Access and SIP Trunking Services Markets, finds that the market earned revenues of $717.3 million in 2009 and estimates this to reach $3.9 billion in 2016.
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Businesses Increasingly Acknowledge the Cost-Saving