VoIPowering Your Office: Meet SipX, the SIP iPBX Server for Linux

While Asterisk
is the darling of the open source iPBX set, there are other open source iPBXs
lurking in the woods—and even out in plain sight. Over the next few weeks
we’re going to talk about SipX.
SipX is a modular SIP proxy server that claims to be very stable, scalable,
and reliable. It is relatively simple to administer via its sophisticated graphical
administration interface. SipX and is both free of cost and open-source software, licensed under the LGPL.
So strictly speaking, it’s not an iPBX in the same sense as Asterisk, but it
makes a dandy iPBX anyway.

Features
Like any software PBX, SipX does lots of things. Here is a sampling:

  • Hunt groups
  • Call parking
  • Auto attendant (aka digital receptionist)
  • Voicemail with e-mail notification or delivery
  • Plug-and-play phone configuration
  • Support for any SIP-compliant phone or gateway
  • Call history
  • Call detail records
  • Hold music
  • Call transfer, forward, blocking, call waiting, do not disturb, caller ID

It also has features not commonly found on software PBXs:

  • Encrypted authentication via SSL/TLS
  • Load balancing and automatic failover
  • Automatic restart after power failure

And there are lots more goodies we’ll uncover in the weeks to come.

Because it is a SIP proxy, SipX supports a substantially higher number of
users than Asterisk and similar servers. How does this magic occur? Because
it uses the SIP protocol in the way it was designed to be used. SIP separates
the signaling and media streams. The signaling stream handles the job of registering
and authentication, then the audio stream can travel by the most efficient route
between endpoints, even bypassing your SipX server entirely. This also results
in better call quality. Asterisk and similar servers make themselves the endpoints,
so all of your call traffic must go through them. The other bottleneck is transcoding
on the server. SipX hands this job off to your endpoints, so it doesn’t get
bogged down with this CPU-intensive chore.

The SIP protocol itself is designed to be carrier of all kinds of real-time media streams, so your SiPX server should be able to move any kind of real-time media traffic, such as instant messaging and video.

Scalability
It is easy to distribute SipX’s different feature servers across different physical
servers for high availability, and to scale upwards. SipX works equally well
as a fancy home VoIP server, all the way up to enterprises like Amazon.com,
which support thousands of users.

SipX is sponsored by Pingtel, which also has a commercial version called SIPxchange. SIPxchange is the same as SipX, except that it comes with support and training. In addition, the closed-source Call Center Server is availabe to add on to SIPxchange. Because of its closed-source license, it cannot be bundled with SipX.

SipX runs on Linux on x86 hardware. For IP telephony that’s all you need. If you need PSTN integration (analog or digital) add a standalone media gateway like the Cisco 2600, Mediatrix 1200 series, or Vegastream boxes. SIP has emerged as the universal VoIP protocol, so anything that supports SIP should do the job for you. (See VoIP Supply’s Voip Gateways page to get an idea of prices and features.)

Load Handling
How much of a load can a SipX server carry? Way lots—we’ll cover this in more detail next week. SipX performs well on dual-core CPUs and likes a lot of RAM, from 1 to 2 gigabytes.

Pieces of SipX
SipX has no fewer than twelve separate components; the three main pieces are
a Communications Server, a Media Server, and a Configuration Server that work
stand-alone or together. Here’s what they do:

  • The Communications Server provides the core PBX and call-routing functions
  • The Media Server handles auto attendants, automatic call routing, and voicemail
  • The Configuration Server provides a Web-based graphical interface for configuring
    calling functions, user management, and phone provisioning and management.
    There is also a nice administration page for users to control voicemail, forwarding,
    and whatever other features the server administrator gives them control of

The Configuration Server allows you to slice and dice permissions and access rather
finely. You can control access to servers, phones, voicemail inboxes, and other
functions by user ID. So you can have designated lackeys handle certain chores
without giving them the keys to the whole works.

Documentation and Downloads
SipX is hosted at SIPFoundry.org. Here you will find downloads and reams of good documentation, plus the usual mailing lists and archives.

Come back next week and we’ll get started with installing SipX on Fedora Linux, find a good SIP softphone, and start getting connected.

Resources
Better
Voice Quality with SipX

Amazon.com adopts Pingtel’s Enterprise Communications Server for worldwide VoIP deployment
Detailed list of SipX features

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