“The competition for unified communications is strong and getting stronger, thanks to the increasing availability and affordability of IP communications and a glut of vendors that with everything from UC infrastructure platforms to UC-ready end points are trying to lay claim to UC supremacy,” writes CRN.com’s Chad Berndtson.
“But to Cisco, supremacy in products means nothing without the architecture to house them. It’s Cisco’s combination of UC products and UC architecture–a vision, a platform, a conduit and a set of end points– that’s convinced partners of Cisco’s continued UC dominance. That’s especially true in the category of Product Innovation, where Cisco outgunned Avaya and Microsoft,” Berndtson writes.
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ARC 2010: Unified Communications/VoIP