Unified Communications: Unleashing Transformation, Efficiency, Collaboration, and Compliance

Aberdeen Group surveyed 184 organizations in more than 28 countries around the world about Unified Communications.

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This Aberdeen report takes a searching look at the many aspects of Unified Communications. Registration required.

"With so many potential points of contact – desk phones, soft phones, voice messaging, e-mail, video conferencing, texting, social media, and mobile devices – how can we ever actually be reached within a reasonable timeframe? How does Unified Communications (UC) transform an organization's communications infrastructure, improve efficiency, optimize work processes, and provide for business continuity and compliance?"

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This article was originally published on May 18, 2010
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