Video is an increasingly popular element of the general telecommunications landscape. For that reason, desktop videoconferencing would figure to be a popular application among workers.
That isn’t the case, at least according to recent research from Forrester. The firm released a report last month that suggested that 72 percent of folks just aren’t interested, according to T.J. Keitt, an analyst for Forrester. That’s a surprising result and one that potentially has ramifications for unified communications’ development path.